kbar Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

kbar mentions (6)

• kbar-svelte-mini - ctrl+k menu for your Svelte website

  The nice one I found that could do this is, kbar, and It cool, but I use Svelte not React. Lucky for us Svelte devs, I took on the job to port something similar to Svelte, a package that Is designed to just be plugged and played. - Source: dev.to / 5 months ago

• I will create a command bar for your SaaS app / dashboard

  There’s an open source project for this: https://kbar.vercel.app/. Source: about 1 year ago

• Does send email to customers really work on a SaaS business? If not, what’s the best way to ask for feedbacks?

  You can either build a command palette yourself from scratch by using Cmdk or Kbar, or go with the SaaS route (e.g Magny) in case you want something readily baked. Source: over 1 year ago

• I made a full-stack portfolio site using Next.js and Tailwind!

  I also added a Cmd+K interface to my site to make mouse-less navigation easier. It’s made using kbar and styles using Tailwind CSS. Here is what it looks like -. - Source: dev.to / over 1 year ago

• 🌈 Building an Animated and Accessible Command Menu in React

  With that, there are a few different approaches for adding a command menu to your website: you can use an open source library (like kmenu, cmdk, or kbar), use a proprietary tool such as CommandBar, or build your own. This tutorial focuses on building your own implementation, however you may not need to depending on whether or not you're satisfied with the other options available. - Source: dev.to / almost 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago