Keeper Tax Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Keeper Tax mentions (4)

• How do I do my taxes?

  Irs.gov and keepertax.com are good resources, the first being a harder read given it's the IRS. Source: about 1 year ago

• Tax on webcam

  Yes, it's required to pay taxes on your income. You should have received 1099s from your platform if you made at least $600. They're not required to send you a form if you made under that, but you are legally obligated to report all income regardless if your total income reaches a certain threshold (I think, can't remember that number). Depending on county/state, you pay federal, state, and business tax. I suggest... Source: about 1 year ago

• Ask HN: Consultants, what tax software do you use?

  I recently discovered https://keepertax.com through OpenAI, apparently it uses GPT-3 to do some analysis on potential expenses. Does anyone have experience with KeeperTax? - Source: Hacker News / over 1 year ago

• UberDrivers be careful with keepertax.com. I think they are giving out people's information?

  I cant be too sure but its crazy how I just had a dark web problem and signed up for this site last month. Be careful with keepertax.com. Source: over 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago