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Keynote VS Freshdesk

Compare Keynote VS Freshdesk and see what are their differences

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Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Keynote logo Keynote

Keynote for Mac, iOS, and iCloud lets you make dazzling presentations. Anyone can collaborate — even on a PC. And it’s compatible with Apple Pencil.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Keynote Landing page
    Landing page //
    2023-07-19
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Keynote videos

+ Add

Keynote for iPad Tutorial 2019

More videos:

  • Tutorial - Learn how to use Apple's Keynote for iPad in less than 3 minutes
  • Review - Keynote for Mac 2019

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Keynote and Freshdesk)

Keynote

Freshdesk

Presentations
100 100%
Presentations
0% 0
Customer Support
0 0%
Customer Support
100% 100
Slideshow
100 100%
Slideshow
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Keynote and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Keynote and Freshdesk

Keynote Reviews

The 6 Best Free PowerPoint Alternatives in 2022
Keynote is the presentation tool that comes preloaded on Apple products such as iMacs and Macbooks. Similar to Google Slides, Keynote provides a pretty familiar interface and set of capabilities that are accessible to anyone familiar with PowerPoint. The aesthetically pleasing, more minimalist user interface is nice to look at, but the stripped back design makes for a...
Source: www.mentimeter.com
The 13 Best Presentation Apps in 2018
Keynote's best known for its smooth animations, with enough customization options that you could mock up a new app in Keynote and make it almost feel like you're actually using the app, instead of looking at a demo in a presentation. When you're ready to present, you can use an iPhone to remote control your presentation from your Mac, or present online for free with Keynote...
Source: zapier.com
Polleverywehere: Live interactive audience participation
Download the Poll Everywhere app for PowerPoint, Keynote, or Google Slides and add polls to your existing presentation decks in just a few clicks.
Source: www.polleverywhere.com

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Keynote mentions (0)

We have not tracked any mentions of Keynote yet. Tracking of Keynote recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Keynote and Freshdesk, you can also consider the following products

Prezi - Welcome to Prezi, the presentation software that uses motion, zoom, and spatial relationships to bring your ideas to life and make you a great presenter.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Microsoft PowerPoint - Microsoft PowerPoint empowers you to create clean slideshow presentations and intricate pitch decks and gives you a powerful presentation maker to tell your story.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Slides - Create a new presentation and edit it with others at the same time — from your computer, phone or tablet. Free with a Google account.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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