KnowledgeBase
Intercom
Stonly
Slab
Document360
Drift
Nuclino
HelpCrunch
Community Questions for Confluence
Answerbase
Stack Overflow for Teams
Question2Answer
Stack Overflow Trends
Duolingo
Smarty Bot
Answer Bot by Intercom
KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.
With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.
Knowledge base for customer support
An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.
Knowledge base for SaaS products
Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.
KnowledgeBase makes knowledge management easy with some features, including:
Community Questions for Confluence takes user experience to the next level. It's a modern, simple to use yet powerful Q&A forum. It's trusted and used already by tens of customers from all around the world. Try it out!
KnowledgeBase Community Questions for ConfluenceKnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.
The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.
Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.
Based on our record, Community Questions for Confluence seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I'm working on Community Questions, which is Q&A plugin for Confluence Cloud. Think of it as Stack Overflow for Teams, but for companies that are using Atlassian suite. With slow but steady increase of customers I've recently reached $1000/month. I love working on this project so hopefully it will grow even more :) https://questions-answers-community.com/. - Source: Hacker News / over 2 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Answerbase - Add a Q&A system to your website in just minutes, with Answerbase's powerful question and answer software for online communities and customer support.
Stonly - Create interactive step-by-step guides
Stack Overflow for Teams - Everything you love about Stack Overflow in a private space.
Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.
Question2Answer - A Q&A site helps an online community to share knowledge.