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Kustomer VS AiSensy

Compare Kustomer VS AiSensy and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.

AiSensy logo AiSensy

Whatsapp Chatbot, CRM & Marketing
  • Kustomer Landing page
    Landing page //
    2023-09-22
  • AiSensy Landing page
    Landing page //
    2023-02-20

AiSensy is a complete WhatsApp Engagement Platform powered by official WhatsApp Business APIs allowing businesses to send WhatsApp Broadcasts, add WhatsApp Chatbot, integrate with CRMs & Ecommerce Portals, live chat & much more.

Kustomer

Website
kustomer.com
Pricing URL
Official Kustomer Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

AiSensy

Website
m.aisensy.com
Pricing URL
Official AiSensy Pricing
$ Details
paid Free Trial $19.98 / Monthly
Platforms
Web Browser Windows Android iOS Google Chrome Mac OSX Firefox Linux Safari iPhone WooCommerce Shopify Magento Salesforce
Release Date
2020 December
Edit details

Kustomer features and specs

No features have been listed yet.

AiSensy features and specs

  • WhatsApp Broadcasting: Broadcast messages to 1,00,000+ users in one go
  • WhatsApp Chatbot: Automate Customer support & Marketing with WhatsApp Chatbot
  • Integrations: Integrate 20+ Leading CRMs & Ecommerce Portals like Shopify, Magento, WooCommerce, Hubspot, Google Sheets & more
  • Multi-human Live Chat: Provide live chat support on multiple devices with just one account
  • Smart Campaigns Manager: Segregate chats based on tags & attributes like Name, lead source & many more tags.
  • Click Tracking: Track clicks on your WhatsApp Broadcasts & retarget for 3x more conversions
  • Click-to-WhatsApp Ads: Run Instagram/ Facebook Ads that click to WhatsApp

Kustomer videos

+ Add

What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

AiSensy videos

+ Add

AiSensy Demo

More videos:

  • Tutorial - How to Setup WhatsApp Marketing in 10 minutes with AiSensy

Category Popularity

0-100% (relative to Kustomer and AiSensy)

Kustomer

AiSensy

Help Desk
100 100%
Help Desk
0% 0
WhatsApp
0 0%
WhatsApp
100% 100
Customer Support
23 23%
Customer Support
77% 77
Analytics
100 100%
Analytics
0% 0

User comments

Share your experience with using Kustomer and AiSensy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kustomer and AiSensy

Kustomer Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Kustomer is a tricky one. Customer reviews compare similarly to Freshdesk, but because Meta has divested in the software, the future of Kustomer is uncertain.
Source: www.zendesk.com

AiSensy Reviews

  1. Best Platform for WhatsApp Marketing

    Easy to use, simple UI, powerful Saas

What are some alternatives?

When comparing Kustomer and AiSensy, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WATI - No-code chatbot builder for WhatsApp Business

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Hello24 AI - Hello24.ai - Meta Tech Partner for the ✅ Official WhatsApp API, which is an eCommerce-focused platform for Shopify and WooCommerce, that can also help online/offline brands do Sales, Marketing, and Customer support on WhatsApp.

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