LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

• Customizable HelpCenter with Articles & FAQ for Self Service;
• HelpWidget with automatic replies, to reduce the number of incoming requests;
• Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
• Canned Responses/ Macros for your Agents;
• SLA, Department and Agents Roles, and Routing.

Instead of meetings, use Beseda to send videos and audios — both transcribed — and have more time for focused work without distractions. Standups, design reviews, reporting bugs, collecting and giving feedback — the sky's the limit for the ways to apply.