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Labidesk VS Fireflies.ai for Meetings

Compare Labidesk VS Fireflies.ai for Meetings and see what are their differences

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Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!

Fireflies.ai for Meetings logo Fireflies.ai for Meetings

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  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.
  • Fireflies.ai for Meetings Landing page
    Landing page //
    2023-10-02

Labidesk

Website
labidesk.com
Pricing URL
Official Labidesk Pricing
$ Details
paid Free Trial $79.0 / Monthly (3 agents, 1 mailboxes, 1 website)
Platforms
Web
Release Date
-
Edit details

Fireflies.ai for Meetings

Website
fireflies.ai
Pricing URL
Official Fireflies.ai for Meetings Pricing
$ Details
-
Platforms
-
Release Date
2016 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Krish Ramineni
Employees
50 - 99
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Labidesk videos

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LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Fireflies.ai for Meetings videos

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Category Popularity

0-100% (relative to Labidesk and Fireflies.ai for Meetings)

Labidesk

Fireflies.ai for Meetings

Customer Support
100 100%
Customer Support
0% 0
Productivity
7 7%
Productivity
93% 93
Help Desk
100 100%
Help Desk
0% 0
AI
0 0%
AI
100% 100

User comments

Share your experience with using Labidesk and Fireflies.ai for Meetings. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Fireflies.ai for Meetings seems to be more popular. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Labidesk mentions (0)

We have not tracked any mentions of Labidesk yet. Tracking of Labidesk recommendations started around Mar 2021.

Fireflies.ai for Meetings mentions (21)

  • Google Meet rolls out multi-device adaptive audio merging
    Not sure what Gong's pricing is, but we evaluated a few different notetakers and settled on https://fireflies.ai/. $18 / month gets a recording and summary sent out to all invitees to the calendar invite, uploaded into Hubspot, etc. Very valuable for our sales calls. - Source: Hacker News / about 1 month ago
  • Recorder finally has summarize! Hopefully Google expands this further
    I love the idea of AI summarize in Recorder and Chrome, but I don't find it the most useful in its current build simply because it only provides a 3 point summary, which only covers the general meeting topic (of course I already know this!). Some of my recorded meetings are over an hour long, so a more detailed summary is necessary. Hopefully Google adds the option to "elaborate further", or better yet copy... Source: 7 months ago
  • MS Teams Bot to record meeting
    Hi, we are developing an AI Bot that can join MS Teams meetings and take notes, similar to fireflies.ai. We are having trouble understanding how this will work. Can anyone help us in mentioning some of MS Teams SDKs or documentations that can solve our problem. We want to approach this by giving meeting link to our Bot that joins the meeting and records it in background. This meeting should be saved to our... Source: 7 months ago
  • 400+ Websites That I Use as a Web Designer/Freelancer - All Compiled and Categorized in One Place
    Fireflies.ai - Generate transcripts and smart summaries for Zoom, Google Meet, Microsoft Teams, Webex, and several other platforms. (One of My Favorites). Source: 12 months ago
  • How do you deal with people abusing your free trial?
    I would suggest checking out https://fireflies.ai/ and how they've solved this nicely. Source: about 1 year ago
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What are some alternatives?

When comparing Labidesk and Fireflies.ai for Meetings, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Otter.ai - Your AI meeting assistant that takes live notes and generates summaries and other insights using Meeting GenAI.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

tl;dv - 📆 Add tl;dv to any meeting from any provider 🎥 Capture meeting moments on the fly --> Save everyone's time --> Keep colleagues up to date

HelpDesk - The easiest help desk system for a team like yours.

Fellow.app - A manager’s co-pilot for 1:1s, meetings, feedback & goals 🚀

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