Software Alternatives, Accelerators & Startups

Labidesk VS monday.com

Compare Labidesk VS monday.com and see what are their differences

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!

monday.com logo monday.com

The most intuitive platform to manage projects and teamwork
Visit Website
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.
  • monday.com Landing page
    Landing page //
    2018-09-30

monday.com, an award-winning project management tool, helps teams plan together efficiently and execute projects that deliver results on time. Its ease of use and flexibility means fast onboarding for your team and the ability to manage your work your way. With powerful productivity features such as time tracking, automated notifications, customizable workflows, dependencies, timeline views and integrations, your team can achieve better and faster results for every project milestone.

Labidesk

$ Details
paid Free Trial $79.0 / Monthly (3 agents, 1 mailboxes, 1 website)
Platforms
Web

monday.com

Website
monday.com
$ Details
paid Free Trial $14.0 / Monthly (per seat)
Platforms
Browser iOS Android Mac OSX Windows Chrome OS Slack Shopify

Labidesk videos

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

monday.com videos

monday.com in 60 seconds

More videos:

  • Review - monday.com: Project Management | Review (2019)
  • Review - Everything You Can Do with monday.com!
  • Demo - Comment bien débuter avec l'outil de gestion de projet Asana ?
  • Review - Monday.com Review: Is It the Best Project Management Software for 2021?
  • Tutorial - Monday.com Tutorial for Beginners | Free All-In-One Project Management & CRM Software
  • Review - Everything you can do with monday.com
  • Review - monday.com Review 2023 | PM Software Analyst's Pros/Cons [1/3]

Category Popularity

0-100% (relative to Labidesk and monday.com)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Labidesk and monday.com

Labidesk Reviews

We have no reviews of Labidesk yet.
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monday.com Reviews

  1. Great tool for planning

    It's a great tool for planning tasks conveniently. It's pretty straightforward to use, which is a big plus. You can tweak it to fit your own way of doing things, which is handy.

  2. Ideal for project management

    When we needed a tool large enough to support ongoing marketing projects, Monday was the best solution that was trialled in comparison to other alternative platforms that didn't scale as well with our needs.

    🏁 Competitors: Trello

Monday vs Pneumatic: A Crafts Workshop vs Assembly-Line Mass Production
Monday allows you to easily create tasks for you to manage by hand with relative ease: the approach works well for small projects but breaks down for large ones. Pneumatic gives you assembly-line workflows that excel for managing business processes of any size or complexity.
The Monday.com alternative that your team loves
How does Breeze compare to Monday.com? Finding the right project management software can be a challenge, there's no one-size-fits-all solution. You want a system that offers the features you need without any unnecessary extras. Breeze is designed to be as straightforward as possible.
Source: www.breeze.pm
The Ultimate List of 20 Best AI Work Management Tools
Pro tip: If you’re looking for a Monday.com alternative, search no more – we’ve prepared a comprehensive list of platforms that can be good options to consider when transitioning from Monday.com.
Source: ppm.express
12 Best ClickUp Alternatives for Innovative Management in 2023
Who should use Monday: Individuals and companies who want to simplify their project execution process using a visual approach should go with Monday as there are many dashboards, different views, and a customizable interface.
Source: ayanza.com
Monday vs Pneumatic: All at Once vs One at a Time
Monday is like a small workshop where everybody is in the same room, and everybody knows what’s going on, whereas Pneumatic is like a big factory where everyone has their assigned spot where they do their specific piece of work while the overall flow of the work is organized at a higher level. Both Pneumatic and Monday let you start small and build your processes...

Social recommendations and mentions

Based on our record, monday.com seems to be more popular. It has been mentiond 335 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Labidesk mentions (0)

We have not tracked any mentions of Labidesk yet. Tracking of Labidesk recommendations started around Mar 2021.

monday.com mentions (335)

  • Growing from Junior to Senior Designer: How to Climb the Career Ladder
    Some tools that I would use to stay organized include Jira, monday.com, Notion, or Trello. Each has its own advantages. Personally, I use monday dev. It lets you keep track of all your projects and tasks in one place and collaborate with your team in real time. - Source: dev.to / 7 months ago
  • PM Software for only managers
    With the newer, online work management tools that have project management features (ClickUp, Monday.com, etc.), several have free versions and you have the ability to create a custom field that you can use for the assignee, ignoring the built-in field that requires a licensed user or guest. Source: 7 months ago
  • Thinking about monday.com? START HERE
    Use this space to easily get started with all the basic things you need to know about monday.com: https://www.mondayspaces.com/spaces/monday-com-implementation-guide. Source: 7 months ago
  • Teaching basic project management to HS students
    I'm thinking about using small to medium group projects in my classroom to teach students the basics of project management (breaking big tasks into smaller ones, assigning roles, identifying dependencies, estimating effort/duration, tracking progress, etc.) I can do it using google sheets, but I was curious if anyone here has leveraged online tools like monday.com, Asana, Trello, etc. In the educational space. Source: 7 months ago
  • Learn from my pain - Our house has been way more expensive and exhausting than expected
    I've made my life a LOT easier by starting an organized task list - I used monday.com but you can use whatever works best for you. I categorized things by small, medium and large projects, and low-med-high priorities. Source: 7 months ago
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What are some alternatives?

When comparing Labidesk and monday.com, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

HelpDesk - The easiest help desk system for a team like yours.

Basecamp - A simple and elegant project management system.