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Lansweeper VS Freshservice

Compare Lansweeper VS Freshservice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Lansweeper logo Lansweeper

Lansweeper discovers Windows, Linux and Mac machines in your network.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Lansweeper Landing page
    Landing page //
    2023-08-02
  • Freshservice Homepage
    Homepage //
    2024-05-06

Lansweeper features and specs

  • Comprehensive IT Asset Management
    Lansweeper provides detailed insights into various assets including hardware, software, and user data, which helps in complete IT asset tracking and management.
  • Agentless Scanning
    Lansweeper offers agentless scanning capabilities, eliminating the need to install software agents on every device, which simplifies deployment and reduces management overhead.
  • Customization and Scalability
    The platform is highly customizable and scalable, accommodating the needs of both small and large enterprises by allowing tailored reporting and flexible asset management options.
  • Integration Capabilities
    Lansweeper integrates well with other IT management tools and platforms, such as service desks, network monitoring tools, and cybersecurity solutions, which enhances its utility in a wider IT ecosystem.
  • User-Friendly Interface
    The software features an intuitive and user-friendly interface, which makes navigation, reporting, and management tasks straightforward, even for users with limited technical expertise.

Possible disadvantages of Lansweeper

  • Cost
    While Lansweeper offers a rich set of features, it can be expensive, particularly for smaller organizations or startups with limited budgets for IT tools.
  • Learning Curve
    Despite its user-friendly interface, the depth and breadth of features can result in a steep learning curve for new users, requiring time and training to fully utilize the platform’s capabilities.
  • Resource Intensive
    Lansweeper can be resource-intensive, necessitating adequate server resources and potentially competing with other applications for bandwidth and processing power, which could be an issue in resource-limited environments.
  • Limited Real-time Monitoring
    The platform's focus is more on asset management rather than real-time monitoring, which might not suffice for organizations needing instant alerts and continuous observation of IT assets.
  • Complex Configuration
    Initial setup and configuration of Lansweeper can be complex, requiring a thorough understanding of your network and meticulous planning to ensure it is tailored to your organization’s specific needs.

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

Lansweeper videos

+ Add

IT Network Inventory | Agentless Network Discovery

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to Lansweeper and Freshservice)

Lansweeper

Freshservice

IT Asset Management
100 100%
IT Asset Management
0% 0
Project Management
0 0%
Project Management
100% 100
Monitoring Tools
34 34%
Monitoring Tools
66% 66
IT Management
0 0%
IT Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Lansweeper and Freshservice

Lansweeper Reviews

11 NetBox Alternatives
Lansweeper is a website that manages all of your IT requirements manage IT assets and have full control over your IT. With the help of its great features, you can build your own centralized IT assets inventory and it will provide you full visibility of your IT estate. Lansweeper can handle all the assets and environments without installing any software on them and discovers...
Source: www.justalternativeto.com
9 Best Angry IP Scanner Alternatives Reviewed 2021 (Free & Paid)
Lansweeper clearly stands out from other network device scanners as it extends its capabilities into inventory management and machine maintenance. If you’re looking for a hybrid network scanner and inventory manager, Lansweeper is a great tool to use and is compatible in any Windows environment. You can use Landsweeper completely free, tracking up to 100 assets. The...
Source: www.comparitech.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Lansweeper mentions (0)

We have not tracked any mentions of Lansweeper yet. Tracking of Lansweeper recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 4 years ago

What are some alternatives?

When comparing Lansweeper and Freshservice, you can also consider the following products

Asset Panda - The cloud is playing a very important role for companies who utilize asset management software to track their assets or inventory. See how Asset Panda is leading the field thanks to their cloud-based tracking platform.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

ALVAO IT Asset Management - ALVAO ITAM software helps you manage a wide range of assets, such as hardware, software, data, and people - it is up to you what you want to track.

Basecamp - A simple and elegant project management system.

Network Lights - Network Lights is a Windows program, which blinks keyboard LEDs (Light Emitting Diode) indicating outgoing and incoming network packets on network interface.

Redmine - Flexible project management web application

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