Software Alternatives, Accelerators & Startups

LeadDesk VS Genesys Cloud

Compare LeadDesk VS Genesys Cloud and see what are their differences

LeadDesk logo LeadDesk

LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • LeadDesk Landing page
    Landing page //
    2023-10-18
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

LeadDesk videos

Join.me LeadDesk Tutorial

More videos:

  • Review - Relinx's experiences of LeadDesk
  • Tutorial - LeadDesk Tutorials - Part 2 - How to Create a New Agent

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to LeadDesk and Genesys Cloud)
Communication
9 9%
91% 91
Business & Commerce
100 100%
0% 0
Customer Support
10 10%
90% 90
Enterprise Communication
0 0%
100% 100

User comments

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What are some alternatives?

When comparing LeadDesk and Genesys Cloud, you can also consider the following products

RingCentral Contact Center - The Collaborative Contact Center solution from the industry

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Dialfire - Cloud Calling at Jet Speed

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.