Software Alternatives, Accelerators & Startups

Listen VS NICE inContact

Compare Listen VS NICE inContact and see what are their differences

Listen logo Listen

A smart phone number

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Listen Landing page
    Landing page //
    2022-07-12
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Listen videos

DID IT SUCK? - Doctor Who [Listen Review]

More videos:

  • Review - How I Listen to an Album
  • Review - LISTEN to MUSIC while you ride? | Freecom 4+ Review

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Listen and NICE inContact)
Communication
8 8%
92% 92
VoIP
100 100%
0% 0
Enterprise Communication
0 0%
100% 100
Music
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Listen and NICE inContact

Listen Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Listen and NICE inContact, you can also consider the following products

Ring4 - Manage business phone line as easily as you manage emails, in the cloud. Ring4 provide you with a business line and video conferencing solution.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

SpotMenu - Spotify and iTunes in your macOS menu bar

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

OpenPhone - Simplest way to own a business phone number

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.