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Live Chat by Sumo.com VS Meltwater

Compare Live Chat by Sumo.com VS Meltwater and see what are their differences

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Live Chat by Sumo.com logo Live Chat by Sumo.com

Instantly communicate with customers, prospects & visitors

Meltwater logo Meltwater

Media monitoring, social media monitoring & media Intelligence products & tools help companies grow and build brands by listening, understanding, engaging and benchmarking their customers, markets and social business communities.
  • Live Chat by Sumo.com Landing page
    Landing page //
    2023-06-27
  • Meltwater Landing page
    Landing page //
    2023-10-16

Live Chat by Sumo.com videos

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Category Popularity

0-100% (relative to Live Chat by Sumo.com and Meltwater)

Live Chat by Sumo.com

Meltwater

CRM
100 100%
CRM
0% 0
Reputation Management
0 0%
Reputation Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Media Monitoring
0 0%
Media Monitoring
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Live Chat by Sumo.com and Meltwater

Live Chat by Sumo.com Reviews

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Meltwater Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Meltwater is a powerful and comprehensive platform that provides businesses with a wide range of tools and features to help them succeed. With Meltwater, businesses can gain valuable insights into media trends and consumer behavior, monitor social media activity, identify key influencers, manage their social media presence, and track sales performance. Additionally,...
Source: press.tekpon.com
10 Affordable News Monitoring Tools to Keep You in the Know
Just like other tools, Meltwater offers features that can help you make sense out of data: social measurement, sentiment scoring, influencer identification, reporting and more.
Source: brand24.com
22 PR Tools for Monitoring & Managing Media Relations in 2020
Meltwater is a PR and social media monitoring tool that allows managers to interact on social media, curate content, track competitors and emerging stories, and measure the results of their efforts. Meltwater's pricing depends on the client and their individual requirements, but plans have been known to have a yearly cost of $6,000 or more.
Source: blog.hubspot.com
The best free and paid online monitoring tools for PR right now
Meltwater is one of the biggest global names and with over 9 years worth of historical data, they claim to be the only ‘all-in-one’ provider with global access to online, print broadcast and social. There’s no free trial and their services is ‘modular’ so the pricing and packages are bespoke to each client — but it is one of the biggest players so if you were looking for...
Source: resolution.coveragebook.com

What are some alternatives?

When comparing Live Chat by Sumo.com and Meltwater, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

Live Chat by Landbot - Live chat that combines chatbots with human chat

Critical Mention - Track. Measure. Share. Grow.

GoSquared Live Chat - Beautiful, simple, and free live chat for your website

TVEyes - Founded in 1999, TVEyes' mission is to be the global search engine for TV and radio coverage. No matter where it appears in the world, if it aired on TV, you’ll find it on TVEyes.

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