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Live Chat for Slack VS UseResponse

Compare Live Chat for Slack VS UseResponse and see what are their differences

Atera
The only IT management platform powered by Action AI™ featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Live Chat for Slack logo Live Chat for Slack

Slack Live Chat - Chat with website visitors right from Slack.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Live Chat for Slack Landing page
    Landing page //
    2023-06-14
  • UseResponse Landing page
    Landing page //
    2023-10-10

Live Chat for Slack videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Live Chat for Slack and UseResponse)

Live Chat for Slack

UseResponse

IT Service Management
100 100%
IT Service Management
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Help Desk
4 4%
Help Desk
96% 96
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Live Chat for Slack and UseResponse

Live Chat for Slack Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Live Chat for Slack and UseResponse, you can also consider the following products

SysAid - SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

ClearFlask - Open-source Product Feedback Tool with a Public Roadmap and Announcements.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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