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LiveAgent Customer Service Directory VS Critical Mention

Compare LiveAgent Customer Service Directory VS Critical Mention and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

LiveAgent Customer Service Directory logo LiveAgent Customer Service Directory

Here at LiveAgent, we often get requests for help from customers of other companies.

Critical Mention logo Critical Mention

Track. Measure. Share. Grow.
  • LiveAgent Customer Service Directory Landing page
    Landing page //
    2023-08-04
  • Critical Mention Landing page
    Landing page //
    2023-05-27

Search TV, radio, online news and social media in real-time with the industry's fastest media monitoring service. Search results are easily analyzed, turned into actionable data and shared using Critical Mention's comprehensive and reliable platform.

24/7/365 customer support included with every subscription.

LiveAgent Customer Service Directory features and specs

No features have been listed yet.

Critical Mention features and specs

  • Easy to Set-up and use: Yes
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Easy to Set-up and use: Api integration
  • Integrations: Slack

LiveAgent Customer Service Directory videos

No LiveAgent Customer Service Directory videos yet. You could help us improve this page by suggesting one.

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Critical Mention videos

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Critical Mention - Demo

More videos:

  • Review - Welcome to the New Critical Mention
  • Review - Critical Mention - An Overview

Category Popularity

0-100% (relative to LiveAgent Customer Service Directory and Critical Mention)

LiveAgent Customer Service Directory

Critical Mention

SaaS
100 100%
SaaS
0% 0
Media Monitoring
0 0%
Media Monitoring
100% 100
Help Desk
100 100%
Help Desk
0% 0
Reputation Management
0 0%
Reputation Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent Customer Service Directory and Critical Mention

LiveAgent Customer Service Directory Reviews

We have no reviews of LiveAgent Customer Service Directory yet.
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Critical Mention Reviews

10 Affordable News Monitoring Tools to Keep You in the Know
Critical Mention is another news monitoring tool which covers TV, radio, social media, and the Internet. The tools supports broadcast monitoring, online news monitoring, and social media monitoring, too.
Source: brand24.com
22 PR Tools for Monitoring & Managing Media Relations in 2020
Critical Mention is a media tracking tool where you can search TV, radio, online news, and social media to monitor mentions of your brand and trending topics relevant to your client. With this service, you can clip and share broadcast coverage and analyze the outlet's audience and reach. Subscriptions to the site come with 24/7 support and account management.
Source: blog.hubspot.com
The best free and paid online monitoring tools for PR right now
“PR professionals at organizations both large and small rely on Critical Mention’s lightning fast platform year after year to quickly and easily alert them to coverage in real-time from 2,200 global TV and radio signals, millions of online news sources from 270 countries in 91 languages as well as social media. Reporting and sharing is done in minutes, and dedicated 24/7/365...
Source: resolution.coveragebook.com

What are some alternatives?

When comparing LiveAgent Customer Service Directory and Critical Mention, you can also consider the following products

Interactive Customer Service Report 2020 - Customer service metrics and insights in the form of web app

Meltwater - Media monitoring, social media monitoring & media Intelligence products & tools help companies grow and build brands by listening, understanding, engaging and benchmarking their customers, markets and social business communities.

Customer Service Quotes by Freshworks - Twitter for Quotes 😎😎

TVEyes - Founded in 1999, TVEyes' mission is to be the global search engine for TV and radio coverage. No matter where it appears in the world, if it aired on TV, you’ll find it on TVEyes.

UX Quotes - Inspiring UX design quotes in every new Chrome tab.

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

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