Software Alternatives, Accelerators & Startups

LiveAgent VS Checkvist

Compare LiveAgent VS Checkvist and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Checkvist logo Checkvist

A professional list-making tool. Minimalist, keyboard-centric online outliner and task management application. Free sharing, unlimited lists, cross-linking, free import and export. Markdown support. Created for geeks ๐Ÿค“ and all keyboard lovers โŒจ๏ธ
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Checkvist Landing page
    Landing page //
    2020-04-22

Checkvist is a minimalist yet feature-rich and super-flexible list-maker

  • Endless flexibility - unlimited nested lists
  • Cross-linking between items, backlinks
  • Action items with due dates, tags, priorities, task delegation, links, and attachments
  • Free sharing - private or public, write or read-only
  • Import and export
  • Markdown support

The superpower here is unique vim-like keyboard support. Type, structure, and re-structure a list as fast as you can type. All commands are literally at your fingertips.

The tool comes with a 'forever free' account which includes all major features.

Checkvist

$ Details
freemium $3.9 / Monthly (PRO)
Platforms
Browser REST API Web Google Chrome Firefox Progressive Web App (PWA)
Release Date
2008 August

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Checkvist features and specs

  • Search and Filtering: With smart syntax
  • Email-in-tasks: Ability to create tasks from email
  • Recurring due dates: Yes
  • Markdown: yes
  • Tags: Custom tagging
  • Priorities: Priority setting and color-coding
  • Web clipper: For Chrome and Firefox
  • Keyboard support: Vim-like keyboard support
  • Clean UI: yes
  • Customizable: Customize UI with CSS

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Checkvist videos

Ultra Productivity with Autofocus v.4 and Checkvist

More videos:

Category Popularity

0-100% (relative to LiveAgent and Checkvist)
Customer Support
100 100%
0% 0
Task Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Project Management
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Checkvist.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Checkvist's answer:

Keyboard-first approach! With Checkvist, you can perform almost all actions without touching the mouse - work fast and focused, organise and re-organise tasks, ideas, notes, combine them into larger or smaller lists. Checkvist is an open tool - import or export your lists without restrictions, use unlimited hierarchy, share and publish lists online, all for free.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

Checkvist's answer:

If you prefer speed and focused work with keyboard-driven interfaces, like text or code editors, you should give Checkvist a try. There is no other tool on the market in this category that offers the same level of keyboard support.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

Checkvist's answer:

IT people - software developers, projects managers, but also writers, scientists, bloggers, analysts, information architects - people who love working efficiently, organising information, and who love working with keyboard, of course! ๐Ÿค“

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Checkvist's answer:

Checkvist is a brainchild of two IT professionals - and keyboard freaks, as you might have guessed. It's hobby project which has been serving people online since 2009 :)

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Checkvist's answer:

Checkvist is a Ruby-on-Rails application.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Checkvist. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Checkvist

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Checkvist Reviews

  1. Seamless, smooth, beautiful experience

    I cannot recommend Checkvist highly enough: project manager, meeting agenda, brainstorming a programme, you name it Checkvist is very likely exactly what you need. The keyboard control is quite simply unsurpassed!

Social recommendations and mentions

Based on our record, Checkvist seems to be more popular. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Checkvist mentions (17)

  • *exits Unity after staring at scene for 5 seconds*
    I like using checkvist.com to break down a project. It's a to-do list, but you can zoom into subtasks which can be 'focused' into and appear as its own master list... You can break things down infinitely in a clean way. Source: about 1 year ago
  • Frequent loss of keyboard focus - expected?
    Thanks, yes I can see it's tricky. An outcome of Logseq's ambition I suppose. My primary tool for this kind of thing is Checkvist which is simpler but ergonomically very elegant and predictable. I'm looking at Logseq for more ramified topic notes, but I don't think it can replace Checkvist yet for the rapid-fire stuff (todos, quick capture etc). The ambition and achievement in Logseq to date is nonetheless... Source: about 1 year ago
  • Outliner + UpNote
    You might check out Checkvist. Simply link from an UpNote note to there for certain lists and you're done. Source: over 1 year ago
  • Show HN: I Made a Todo List for Developer Power Users [video]
    This reminds me of https://checkvist.com, which I hope would be used more. It's actually a great replacement for Trello or any other kind of board for smaller projects. - Source: Hacker News / over 1 year ago
  • Looking for a good Bookmark manager
    I use an online outliner Checkvist for my bookmarks as well as notes. It has all the organization features you mentioned and way more. It also has Chrome and Firefox extensions for making bookmarks. It's especially good if you're a keyboard user. Source: over 1 year ago
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What are some alternatives?

When comparing LiveAgent and Checkvist, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Todoist - Todoist is a to-do list that helps you get organized, at work and in life.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Workflowy - A better way to organize your mind.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Dynalist - Dynalist is a web app that lets you break down and organize your thoughts in the format of lists.