Software Alternatives, Accelerators & Startups

LiveAgent VS Cryptee

Compare LiveAgent VS Cryptee and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Cryptee logo Cryptee

Cryptee is a safety and privacy focused, encrypted and cross-platform personal data storage service. You can write personal documents, notes, journals, store photos and all sorts of other files.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Cryptee Landing page
    Landing page //
    2023-09-14

Cryptee is a safety and privacy focused, encrypted and cross-platform personal data storage service. You can write personal documents, notes, journals, store photos and all sorts of other files.

It works on all your devices and provides a zero-knowledge place to keep all your sensitive digital belongings. cryptee has all the features you'd expect from a modern document editor, like live sync with unlimited devices, rich document editing, to-dos, markdown, hotkeys, code highlighting, latex math, embeds, attachments, support for tables, ability to attach pdf files, read EPUB ebooks, listen to audio-memos, as well as open and link other various file formats.

Cryptee is based in Europe, in Tallinn, Estonia. A country named "the most advanced digital society in the world" by Wired, and a country where the government runs on blockchain.

Cryptee

Website
crypt.ee
$ Details
freemium €3.0 / Monthly (10GB)
Platforms
Mac OSX iOS Windows Android Linux Browser Web
Release Date
2018 June

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Cryptee features and specs

  • Clean UI: Yes
  • Headquarters: Tallinn, Estonia
  • Free Trial: Yes
  • Easy to Set-up and use: Yes

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Cryptee videos

Google Photos Alternative: Cryptee (Encrypted and Open-Source Cloud Photo Storage)

Category Popularity

0-100% (relative to LiveAgent and Cryptee)
Customer Support
100 100%
0% 0
Note Taking
0 0%
100% 100
Help Desk
100 100%
0% 0
Todos
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Cryptee.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Cryptee. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Cryptee

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Cryptee Reviews

5 great privacy-focused Evernote alternatives to keep your notes safe
Cryptee allows you to create, upload, preview, edit and save your formatted text, PDF files, to-do lists, math equations, photos, and code in 22 different languages. You can import files from other apps, organize all those documents into folders and subfolders, and search for them with Smart Search using keywords. Mentioning one document in another is super intuitive in this...
How I keep Google’s eyes off of my diary
Cryptee isn’t the only privacy-minded documents app. Turtl is a private platform built with a similar mission. It is currently free to use and, like Cryptee, it does not store user passwords or information and is protected by both your password and your cryptographic key. It is available on Windows, Mac, and Android, but not iOS.

Social recommendations and mentions

Based on our record, Cryptee seems to be more popular. It has been mentiond 79 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Cryptee mentions (79)

  • Svelte Native: The Svelte Mobile Development Experience
    > The only major hurdle to this is Apple continuing to treat web apps as second class citizens on iOS If you add a site to iOS' homescreen it automatically becomes a PWA. The best example I found of a site fully leveraging this feature is Cryptee[0]. They talk about the PWA thing here: https://crypt.ee/download [0] https://crypt.ee/. - Source: Hacker News / 5 months ago
  • Hard for me to trust UpNote
    Well, then - if self hosting is not your thing - something like crypt.ee might be your thing? Clearly a different pricing model, data is fully encrypted, open source, across platforms. Source: 7 months ago
  • Where do you write? Why?
    Https://crypt.ee now. I used to mostly use local markdown editors like Ulysses and Zettlr. Source: 12 months ago
  • Need suggestions for Free, Open-source, privacy focused diary/Journaling app?
    Crypt.ee Ticks 1/2/3/5 of your requirements However free tier only has 100MB storage which might be enough for a journal, it also has the best rich text editor of them all, would highly recommend. Source: about 1 year ago
  • Google Drive alternative for editing files on all devices
    I've only used it for editing docs but have found crypt.ee very easy to use. Source: about 1 year ago
View more

What are some alternatives?

When comparing LiveAgent and Cryptee, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Standard Notes - A safe place for your notes, thoughts, and life's work

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CherryTree - A hierarchical note taking application, featuring rich text and syntax highlighting, storing data in a single xml or sqlite file.