Software Alternatives, Accelerators & Startups

LiveAgent VS Crypto.com

Compare LiveAgent VS Crypto.com and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Crypto.com logo Crypto.com

Buy, earn, and spend cryptocurrencies anywhere πŸ’³
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Crypto.com Landing page
    Landing page //
    2023-09-25

Crypto.com

Website
crypto.com
$ Details
-
Platforms
-
Release Date
2016 January
Startup details
Country
Hong Kong
City
Sai Wan
Founder(s)
Bobby Bao
Employees
500 - 999

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Crypto.com features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Crypto.com videos

Crypto.com Review & Mobile App Tutorial! Beginners Guide 2021 $CRO

More videos:

  • Review - CRYPTO.COM Cryptocurrency App | EVERYTHING YOU NEED TO KNOW
  • Review - Crypto.com Exchange: What You NEED TO KNOW!!🧐

Category Popularity

0-100% (relative to LiveAgent and Crypto.com)
Customer Support
100 100%
0% 0
Cryptocurrencies
0 0%
100% 100
Help Desk
100 100%
0% 0
Cryptocurrency Exchange
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Crypto.com.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Crypto.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    πŸ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    πŸ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Crypto.com Reviews

  1. Lost funds recovery

    I got helped by jeff after reporting to his mail Jeffsilbert39 g mail com and he was able to assist me in getting back my long lost crypto. As an Expert jeff was able to pull out my l0st crypto without difficulty

    🏁 Competitors:
    πŸ‘ Pros:    False advertising
    πŸ‘Ž Cons:    I got help
  2. Best

    The best cryptocurrency exchange. easy to use in every sense


Best Crypto Exchanges in Europe in 2022 (Ranked and Reviewed)
Crypto.com is a platform that is suitable for investors with some experience. With more than 10 million users from 90 different countries, the highlights of this platform are its cheap fees, the possibility to earn interest on crypto holdings at a high rate and its visa card that allows you to spend your cryptocurrencies and earn rewards for it.
6 Best Coinbase Alternatives for 2022
Crypto.com provides extensive crypto access through a great mobile app. We love the zero-commission trading, vibrant community, and frankly no-frills attitude to cryptocurrencies. The Crypto.com Wallet is a great addition too.

Social recommendations and mentions

Based on our record, Crypto.com seems to be more popular. It has been mentiond 13655 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Crypto.com mentions (13655)

  • Flexing the crypto.com visa card (including me)
    I had seen some people intentionally flexing off their crypto.com visa card when making payment in any kind of shop. Notice the behavoir of us, indicate an overheat of current market sentiment, this would lead to a short term correction to the market. Source: 7 months ago
  • Is payback ltd legit?is it a scam??
    I was asking what coins and assets you lost and where did you buy them from? If you bought your coins from a well known site like Coinbase, Binance, or crypto.com and your wallet got hacked, that would be one thing. Source: 7 months ago
  • [Amick] The NBA’s In-Season Tournament was a hit in Las Vegas, but is it in Sin City to stay? Per sources, the Vegas contract was for just one year and there is nothing decided yet regarding next year’s location.
    Not to mention central exchanges like crypto.com likely never bought the bitcoin anyway. So they're only up 163% on paper and likely hiding their losses thru accounting tricks like FTX/Alameda + Binance, etc have done. Source: 7 months ago
  • Sent neo to crypto.com wallet, taking ages to be credited.
    I've seen this happen with both GAS and SOL with crypto.com. Sometimes they take a bit to credit your account with the deposit...many hours sometimes. It's rare but it happens. Source: 7 months ago
  • Want to accept crypto for my business, how to handle it best?
    What you described as requirements Nowpayments does, and I think its popular on my site do to the flexibility in crypto it can accept. The main thing between the 2 is to use crypto.com as a customer you have to have an account with them, to use Nowpayments you just have to have crypto and know how to send it. Source: 7 months ago
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What are some alternatives?

When comparing LiveAgent and Crypto.com, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Gate.io - Gate.io is dedicated to security and your experience, offering you not only a secure, simple and fair Bitcoin exchange but also promising to safeguard your asset and trading information.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CoinMarketCap - Crypto-currency market capitalizations.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Coinbase - Bitcoin, safe and easy.