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LiveAgent VS DeepL Translator

Compare LiveAgent VS DeepL Translator and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

DeepL Translator logo DeepL Translator

DeepL Translator is a machine translator that currently supports 42 language combinations.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • DeepL Translator Landing page
    Landing page //
    2023-09-28

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

DeepL Translator features and specs

No features have been listed yet.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

DeepL Translator videos

+ Add

111

Category Popularity

0-100% (relative to LiveAgent and DeepL Translator)

LiveAgent

DeepL Translator

Customer Support
100 100%
Customer Support
0% 0
Languages
0 0%
Languages
100% 100
Help Desk
100 100%
Help Desk
0% 0
Translation Service
0 0%
Translation Service
100% 100

Questions and Answers

As answered by people managing LiveAgent and DeepL Translator.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and DeepL Translator. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and DeepL Translator

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

DeepL Translator Reviews

The best machine translation software you can try in 2022
DeepL Translator is an NMT service developed by Linguee GmbH (now known as DeepL GmbH), a German business that focuses on developing machine translation technology through deep learning. DeepL Translator was launched in 2017 and extensively studies and learns the best translation options from reliable linguistic sources. Thanks to its use of artificial intelligence, DeepL...
Source: weglot.com
8 Best Online Translators to Using in the Real World
This is a really cool translation tool. The feature that makes DeepL Translator a cool one is the automatic sentence completion and definitions feature. There is an availability of getting your text translated into 26 different languages. Once you have received the translation, you double-click on any word to get more details.
Source: geekflare.com
7 Google Translate alternatives
DeepL launched in 2017 as a spin-off of Linguee, another well-known language service (see below). DeepL translation is based on neural network techniques, which is why it provides translations that appear to be far more natural and human sounding than most translation apps.
Source: www.yamagata-europe.com

Social recommendations and mentions

Based on our record, DeepL Translator seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

DeepL Translator mentions (15)

  • 3D Artist: How you do it? (A quick Survey)
    Add "on" to the end of this question and it will be properly written. Use deepl.com/translator and deepl.com/write to help you out with English writing and avoid forms that are too colloquial ("wanna"). Source: about 1 year ago
  • A bug when the panel with "Cinnamenu" and "Menu" is placed on the top.
    I suggest you to explain the problem in your words (and native language) and translate it in english with https://deepl.com/translator. Source: over 1 year ago
  • Indexmietvertrag
    Also if you find German ressources, use deepl.com/translator to translate the content. Source: over 1 year ago
  • Women arrested during today’s protests against the theocracy in Iran
    That's objectively not true, it's much better than it used to be. Deepl is generally better for some languages though. Source: almost 2 years ago
  • This polish Investing article failry describes its impossible that UUSB was causing the rise of AMTD
    You could try this one everywhere: https://deepl.com/translator Best translator so far fmpov. Source: almost 2 years ago
View more

What are some alternatives?

When comparing LiveAgent and DeepL Translator, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Translate - Google's free service instantly translates words, phrases, and web pages between English and over 100 other languages.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Microsoft Translator - Microsoft Translator is your door to a wider world.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Crowdin - Localize your product in a seamless way

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