Software Alternatives, Accelerators & Startups

LiveAgent VS FastAPI

Compare LiveAgent VS FastAPI and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

FastAPI logo FastAPI

FastAPI is an Open Source, modern, fast (high-performance), web framework for building APIs with Python 3.6+ based on standard Python type hints.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • FastAPI Landing page
    Landing page //
    2023-05-14

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

FastAPI features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

FastAPI videos

FastAPI from the ground up

More videos:

  • Tutorial - 30 Days of Python - Day 14 - Web App with Flask, FastAPI, ngrok, and Invictify - Python TUTORIAL
  • Review - [PT] Python - API com FastAPI - Chat | twitch.tv/codeshow

Category Popularity

0-100% (relative to LiveAgent and FastAPI)
Customer Support
100 100%
0% 0
Developer Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Web Frameworks
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and FastAPI.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and FastAPI. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and FastAPI

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

FastAPI Reviews

The 20 Best Laravel Alternatives for Web Development
FastAPI, as the name hints, is a swift mover. Built on Starlette, it’s all about speed and performance with Python. Crafting API masterpieces at the speed of light, now that’s something.
25 Python Frameworks to Master
Since its release in 2018, it has rapidly gained popularity due to its great performance and simplicity. In fact, according to PyPi Stats, FastAPI has over 9 million monthly downloads, surpassing even full-stack frameworks like Django.
Source: kinsta.com
3 Web Frameworks to Use With Python
myapp/ is the main directory of your FastAPI application. It includes all the other files and directories needed for the application.static/ is a directory used to store static assets such as CSS, JavaScript, and image files. These assets are served directly by the web server and are typically used to add visual styling and interactivity to the application.css/, img/, js/...
Best Alternatives to FastAPI App Free for Windows (2021)
FastAPI Alternative – So many alternatives app to FastAPI that you must to know out there. And, looking for an ideal software was not easy matter. Lucky you, at this page you can find the best replacement app for FastAPI. So what you are waiting for, get the latest FastAPI alternative app for Windows 10 from this page.
Top 5 Back-End Frameworks to Consider for Web Development in 2021
FastAPI is a modern, fast (high-performance), web framework for building APIs with Python 3.6+ based on standard Python type hints. It is fast when compared to other major Python frameworks like Flask and Django. FastAPI gives great flexibility to fulfill businesses’ API needs in today’s evolving world.

Social recommendations and mentions

Based on our record, FastAPI seems to be more popular. It has been mentiond 241 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

FastAPI mentions (241)

  • Understanding FastAPI: The Basics
    I've been working with FastAPI for a while now, and I decided to start digging a little deeper on it's internals. - Source: dev.to / 7 days ago
  • How to Deploy your FastAPI Backend with PostgreSQL Database to Render
    FastAPI is a popular Python backend web development framework. Many Python developers use FastAPI to built Application Programming Interfaces (APIs) and connect other backend infrastructure such as databases. FastAPI is suitable for API design for several reasons:. - Source: dev.to / 10 days ago
  • Essential Deep Learning Checklist: Best Practices Unveiled
    How to Accomplish: Create a simple interface (CLI or GUI) where users can input an image, and the script processes and displays the model's prediction. For a CLI, use argparse to handle input arguments. For a GUI, consider libraries like Tkinter or web-based interfaces using FastAPI or Flask. The script should perform necessary preprocessing, invoke the model prediction, and present the results clearly, such as... - Source: dev.to / 15 days ago
  • Super-charging Django: Tips & Tricks
    Consider integrating Django with FastAPI for asynchronous endpoints if your application needs high-performance, non-blocking I/O operations. - Source: dev.to / 13 days ago
  • Documenting my pin collection with Segment Anything: Part 3
    FastAPI: A web framework for building APIs (and web pages). It is used as the backbone of the application to handle web requests, routing, and server logic, and orchestrates the overall API structure. Although not used here, FastAPI provides robust features such as data validation, serialisation, and asynchronous request handling. - Source: dev.to / 16 days ago
View more

What are some alternatives?

When comparing LiveAgent and FastAPI, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Django - The Web framework for perfectionists with deadlines

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Flask - a microframework for Python based on Werkzeug, Jinja 2 and good intentions.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Laravel - A PHP Framework For Web Artisans