Software Alternatives, Accelerators & Startups

LiveAgent VS Font Awesome

Compare LiveAgent VS Font Awesome and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Font Awesome logo Font Awesome

Font Awesome makes it easy to add vector icons and social logos to your website. And version 5 is redesigned and built from the ground up!
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Font Awesome Landing page
    Landing page //
    2023-02-09

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Font Awesome features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Font Awesome videos

Star Ratings With JavaScript & Font Awesome

More videos:

  • Review - Add Font Awesome Icons to our Buttons, freeCodeCamp Bootstrap Review, lesson 13
  • Review - Add Font Awesome Icons to all of our Buttons, freeCodeCamp Bootstrap Review, lesson 14

Category Popularity

0-100% (relative to LiveAgent and Font Awesome)
Customer Support
100 100%
0% 0
Web Icons
0 0%
100% 100
Help Desk
100 100%
0% 0
Vector Icons
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Font Awesome.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Font Awesome. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Font Awesome

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Font Awesome Reviews

Revolutionize Your Icon Collection: 5 CSS Icon Sites to Boost Your Web Designs
Font Awesome is one of the most comprehensive libraries of CSS icons available, with over 1,500 scalable vector icons that can be customized using CSS classes.
7 Best Free Icon Libraries
While Font Awesome was a font-based asset library i.e font icon library, Bootstrap chose to use SVG-based icons. At this time, Bootstrap Icons consists of over 1,000 ready-to-use library icons in the alpha version.
Source: www.atatus.com
The Best Free And Paid Icon Fonts - Font Awesome Alternatives
On the Internet, you can easily find many services that give everyone thousands of beautiful icons for free or for a fee. With their help, you can design a website or a page on a social network. There are many alternatives to Font Awesome, but, unfortunately, there are few Russian-language sites. Although, even without translation, it is clear how to find the desired icon...
Source: www.wcido.com
9 FontAwesome Alternatives That Are Equally As Good
FontAwesome is by far one of the most popular source for font icons, with a huge collection of icons. But it is highly unnecessary to download the whole collection when you need to use just a few.
10 Best Fontello Alternatives 2021
Similar to other vector makers and Fontello, you can use Font Awesome to create custom icons of your own using a variety of colors, shapes, and font styles. When you’re done, you can share your newly minted icons with others or save them directly on your computer.

Social recommendations and mentions

Based on our record, Font Awesome seems to be more popular. It has been mentiond 127 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Font Awesome mentions (127)

  • Creating Gradient Buttons with Animated Text using CSS
    The I element is the icon of the button, I'm using fontawesome.com for the icon, the class fa-apple retrives Apple icon for us. - Source: dev.to / 4 months ago
  • How to build a Good Portfolio Website - My Approach.
    Icons: Fontawesome Development: HTML, SCSS, JavaScript Deployment: Github + Netlify. - Source: dev.to / 4 months ago
  • Adding Symbols in text.
    For generic icons (i.e. You just need a d6 and not a system-specific d6 option), Foundry has Font Awesome which are easy to search, then copy and insert, and always look good inline. Source: 7 months ago
  • [Accessibility] Points to Consider When Adding aria-label to Icon Font Elements
    The following is an example of defining Font Awesome:. - Source: dev.to / 7 months ago
  • A Developer’s Guide to Implementing a Design System (Part 1)
    Of course, we have many different ways of solving this problem. Some of the most common include pre-existing third-party icon libraries (such as Font Awesome), icons bundled into a third-party component library (like the Kendo UI Icons), or a completely custom set of icons designed and maintained by your design team. Obviously, going 100% custom will require more work (on both the design and dev side), but might... - Source: dev.to / 8 months ago
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What are some alternatives?

When comparing LiveAgent and Font Awesome, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Flaticon - A database of free vector icons.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Fonts - Making the web more beautiful, fast, and open through great typography

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Icons8 - Free app for Mac & Windows already containing 39,800 icons. Allows to search and import icons…