Software Alternatives, Accelerators & Startups

LiveAgent VS i3

Compare LiveAgent VS i3 and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

i3 logo i3

A dynamic tiling window manager designed for X11, inspired by wmii, and written in C.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • i3 Landing page
    Landing page //
    2021-09-19

i3

Website
i3wm.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

i3 features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

i3 videos

30k Miles with the BMW i3 - End of Lease Review

More videos:

  • Review - 2016 BMW i3 - Review and Road Test
  • Review - 2018 BMW i3s Range Extender (REx) Review - The Future Of Cars?
  • Demo - Gaming With Intel's Core i3 9100F - The First Turbo Boosted Desktop i3
  • Review - The best EV for the money? Used BMW i3 Review

Category Popularity

0-100% (relative to LiveAgent and i3)
Customer Support
100 100%
0% 0
Window Manager
0 0%
100% 100
Help Desk
100 100%
0% 0
Linux
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and i3.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and i3

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

i3 Reviews

Top 13 Best Tiling Window Managers For Linux In 2022
Sway is a tiling Wayland i3-compatible window manager that dynamically arranges app windows to rationally maximise desktop space. It is free, open-source, and lightweight. By default, it arranges windows in a grid and supports practically all of the i3 commands.
Source: www.hubtech.org
Top 10 Best Desktop Environments in 2020
i3-wm is one of my most loved standalone window managers, qualifying it to easily fit under the desktop environment list! The configuration is just very easy, and you can change everything that you see on screen. This includes what information you see on the bottom panel, how windows behave, and keyboard shortcuts to move, align, and set up windows on the screen.
13 Best Tiling Window Managers for Linux
Sway is a free, open-source, and lightweight tiling Wayland i3-compatible window manager that automatically arranges app windows to logically maximize desktop space. It arranges windows into a grid by default and supports almost all the commands included in i3.
Source: www.tecmint.com
5 Great Tiling Window Managers for Linux
I begun testing i3 just this week. I was always fascinated by the Tiling WM’s as they seem really light on system resources and functional. To my surprise , although i3 is really easy to customize, and works really well (at least for my needs) , I found that it isn’t really that lightweight. I had Mate desktop environment use the same amount of RAM. Maybe I was mislead to...

Social recommendations and mentions

Based on our record, i3 seems to be more popular. It has been mentiond 90 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

i3 mentions (90)

  • Automatic Visual Feedback for System Volume Change in I3wm via Dunst
    I switched to the i3 tiling based window manager. Because it's a whole different environment and thinking, it was very different from what I was used to. The volume buttons were working on my keyboard, but I didn't get any visual feedback. Furthermore, the volume percentage could go down below zero and increase up to more than hundread percent. There were times when I was confused why the keys stopped working, but... - Source: dev.to / 10 days ago
  • "We understand" ;)
    This is partially why I use tools like i3 (/ sway). I like the tool; it works extremely well for me; the design has stayed the same for 20 years; there's no profit motive to come along and fuck everything up. It just works. It is boring in the best way possible. Source: 7 months ago
  • what machines have you used for development, and what do you prefer?
    I use MacBook Pro (Retina, 15-inch, Mid-2014) with Manjaro as OS using i3 as a window manager. It isn't perfect, but I'm thrilled with it. I have been a Mac OS user for the last 15 years and wouldn't change what I have now for a Mac OS because I don't need more than what I'm using for development. Source: about 1 year ago
  • Machine for pentesting and general use?
    For daily usage I really like kubuntu with i3wm, but it takes some configuration and getting used to the shortcuts, but it's well worth it. Source: about 1 year ago
  • What's the difference between Gnome and KDE? Do applications written for one work in the other?
    Some window managers are meant to be used as-is, and provide a minimalist yet functional environment that use very little resources or give power users an almost HUD-like interface. Examples of those window managers are OpenBox and i3wm for X, and Weston and Hyprland for Wayland. Source: about 1 year ago
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What are some alternatives?

When comparing LiveAgent and i3, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

dwm - dwm is a dynamic window manager for X. It manages windows in tiled, monocle and floating layouts. All of the layouts can be applied dynamically, optimising the environment for the application in use and the task performed.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

awesome - A dynamic window manager for the X Window System developed in the C and Lua programming languages.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

bspwm - A tiling window manager based on binary space partitioning