Software Alternatives, Accelerators & Startups

LiveAgent VS IMDb

Compare LiveAgent VS IMDb and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

IMDb logo IMDb

Internet Movie Database
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • IMDb Landing page
    Landing page //
    2023-07-23

IMDb

Website
imdb.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

IMDb features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

IMDb videos

IMDB TV Review

More videos:

  • Review - IMDb User Reviews are complete garbage - Cartoonshi
  • Review - IMDb Pro Review 2019 | Is IMDb Pro worth it?

Category Popularity

0-100% (relative to LiveAgent and IMDb)
Customer Support
100 100%
0% 0
Movie Reviews
0 0%
100% 100
Help Desk
100 100%
0% 0
Movie Ratings
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and IMDb.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and IMDb. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and IMDb

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

IMDb Reviews

Best Sites For Rating Movies: 6 Top Movie Review Websites
IMDb: IMDb is a comprehensive database of movies information that also includes user reviews and ratings. Its Top Rated Movies list is based on user ratings, and it’s a great place to find information about upcoming movies.
IMDb Alternatives
Movies.com has much similarity with IMDb but it is considered as a fierce competitor to IMDb. You can find movies, trailers, new about stars, new releases, upcoming movies, and many more. One great difference between IMDb and Movies.com is that IMDb has reviews about movies, TV shows, and games while Movies.com focuses more on movies. Another difference is that IMDb allows...

Social recommendations and mentions

Based on our record, IMDb seems to be more popular. It has been mentiond 186 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

IMDb mentions (186)

  • Anti porn petition on Netflix
    I also found out that imdb.com has a parental guide, that's pretty neat! https://www.imdb.com/title/tt0944947/parentalguide. Source: 7 months ago
  • Cant access some sites
    Anyone have issues accessing some sites? Just to let everyone know its happening on every device in my home not just one. For example I cannot get to imdb.com I get 403 error but I can get to netflix.com. I can get to all sites if I connect to a vpn first. So its something with atts network but not sure what. Source: 7 months ago
  • Does anybody know what camera was used for the movie Friday (1995) ?
    According to imdb.com: Panavision Cameras and Lenses https://www.imdb.com/title/tt0113118/technical/?ref\_=tt\_spec\_sm. Source: 7 months ago
  • IMDB Trakt Watchlist/Rating Syncer Tool (sync both ways)
    I spent some time working on this tool called IMDB-Trakt-Syncer which syncs user watchlist, ratings and comments for Movies, TV Shows and Episodes both ways between IMDB and Trakt. Also syncs episode ratings. You can use this script alongside PlexTraktSync and TMDB-Trakt-Syncer to get your ratings syncs across all 4 platforms! It should work on any OS. The project's Github repository and source code can be found... Source: 8 months ago
  • Does anybody know which property this is? They had this shot in „Up in the air“ (great movie!) and now also in the OxyConton documentary on Netflix. It looks so cool, I’d love to visit it some day!
    Check Internet Movie Database for the movie title. Most list filming locations. Should help narrow it to the city. imdb.com. Source: 10 months ago
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What are some alternatives?

When comparing LiveAgent and IMDb, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Letterboxd - Letterboxd is a social site for sharing your taste in film, now in public beta.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Simkl - Simkl is a TV, anime, and movie tracker that keeps a history of all the shows and movies you watch in one, central location. It’s a mobile app, a website, Google Chrome extension to keep track of everything you watch and integrates with many TV apps

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Trakt.tv - Automatically track TV shows & movies you're watching.