Software Alternatives, Accelerators & Startups

LiveAgent VS IMVU

Compare LiveAgent VS IMVU and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

IMVU logo IMVU

IMVU is multiplayer online video game created by ‘IMVU Inc’.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • IMVU Landing page
    Landing page //
    2020-04-05

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

IMVU features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

IMVU videos

OMG MY FIRST TIME TRYING IMVU! 💖

More videos:

  • Review - IMVU IS AN AWFUL GAME
  • Review - Second Life & More: Virtual World Games Are Weird [IMVU, Whirled, Zwinky] | Billiam
  • Review - Jesse Starseed: How I Ended Up On IMVU

Category Popularity

0-100% (relative to LiveAgent and IMVU)
Customer Support
100 100%
0% 0
Virtual Worlds
0 0%
100% 100
Help Desk
100 100%
0% 0
Games
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and IMVU.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and IMVU

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

IMVU Reviews

  1. Immersiveness and Realism is not always based on the Platform

    In most virtual worlds, whether on a 2D screen or 3D headset, the platform provides the means, but most of the userbase provides the "content". I am no stranger to 3D virtual. I was on the very first one called Cybertown back in 1999, and have accounts in Second Life and Sansar. To be honest, I had tried IMVU over a decade ago, but it seemed marketed to teens and the younger generation. But it is now 2022, and IMVU has made great strides in graphic quality, creator tools (IMVU Studio), and even V-COIN, the first cryptocurrency approved by the SEC for use in virtual worlds and convertable to real life currency. The bottom line though is the quality of the content, but especially that of the IMVU "avatars", which I have to say "still" greatly surpass most of the avatar looks available in standard 3D VR headset platforms. The content available for objects, rooms, and outfits, poses, movements, audio and even shadow/shade rendering is leaps and bounds better than it was many years ago, and much more is available in the IMVU Store for purchase. IMVU is now a subsidiary company of "Together Labs", has procured 35 million dollars in venture funding, and was ranked a few years ago as the Best Virtual World Game for Realistic Graphics for 2020 by Lifewire, a prominent tech site. I choose to use IMVU as a platform because it is a very good quality one, both technically and socially, and have developed ways of marketing and streaming music and video to and from online broadcasting sites in conjunction with this platform.

    🏁 Competitors: Second Life, Sansar, VRChat, Anakin
    👍 Pros:    Quality of content|Ease of use|Large selection of content|Two client platforms available for computer|Phone app|Cryptocurrency|Creator tools|Custom content can be made by users who are creators|Age verification required for adult content (ap)|: free, or paid-subscription vip tier levels|Greeters program|Live chatrooms can have thousands in the room|Furniture (tvs & screens) in live chatrooms can stream audio/video content directly from youtube
    👎 Cons:    Not a true 3d vr world, like vrchat|Not available for 3d vr headset|Limit of 10 avatars in a chatroom, although more can be invited or pulled in

Best Virtual Worlds for Adults – Top 5 Options for 18+ People
When using IMVU, you will be able to make your real-life come true in the virtual world, too, because at first, you will only be able to explore the people around you and the rooms created by people in your surroundings.
Top Ten Virtual Worlds for Adults
IMVU (the name doesn’t stand for anything) is a social networking game that was released in 2004. In it, you create 3D avatars where you can meet new people. This virtual world is best known for its vast virtual goods catalog, which boasts more than 40 million items.

Social recommendations and mentions

Based on our record, IMVU seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

IMVU mentions (1)

  • Alternatives to Everskies
    Games I don't know enough about that can be played in a browser that DON'T have forums or forum-like features: MovieStarPlanet2 (made by the same company as MSP1, so expect it to be just as pay to win and unsafe as the first game) Games I don't know enough about that don't have forums (as far as I'm aware) that you have to download: Habbo Hotel IMVU Hotel Hideaway The Sims 4 (it's free and lets you dress up... Source: about 1 year ago

What are some alternatives?

When comparing LiveAgent and IMVU, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Second Life - Second Life is a virtual reality platform where individuals interact in a virtual world. The software was developed in 2003 by Linden Labs. More than one million people now regularly use the software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Habbo - Hobbo is also known as ‘Hobbo Hotel’.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

VRChat - Create and play in virtual worlds with others