Software Alternatives, Accelerators & Startups

LiveAgent VS Internxt

Compare LiveAgent VS Internxt and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Internxt logo Internxt

Store your files in total privacy
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Internxt Landing page
    Landing page //
    2022-01-10

Internxt Drive is an open-source, zero-knowledge, encrypted cloud storage service based on absolute privacy and security. Internxt cloud uses blockchain technology so people’s data and files are fully encrypted and secure. Internxt Photos is an app to store and share photos securely, and Internxt Send is a secure file transfer service. Internxt offers a whole privacy ecosystem, all included in your Internxt membership.

They have a desktop app and mobile app and they are compatible with all devices. It is well-designed, easy to use, and available on all devices. You can start with a free plan of 10 GB, and they also have subscription plans.

Internxt doesn’t access your personal data or files for ad purposes, instead is designed to give you back control over your files and protect you from data collection and advertising companies.

Monthly 10GB Free: Free forever 20GB €0.99/month: €0.99 billed monthly 200GB €4.49/month: €4.49 billed monthly 2TB €9.99/month: €9.99 billed monthly Annually 10GB Free: Free forever 20GB €0.89/month: €10.68 billed annually 200GB €3.49/month: €41.88 billed annually 2TB €8.99/month: €107.88 billed annually

All plans include: 30-day money-back guarantee Encrypted file storage and sharing Access your files from any device Get access to all services

Internxt

$ Details
freemium €0.99 / Monthly
Platforms
-
Release Date
2017 January
Startup details
Country
Spain
City
Valencia
Founder(s)
Fran Villalba Segarra
Employees
10 - 19

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Internxt features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Internxt videos

InterNXT - What Is InterNXT - How It Works - InterNXT INXT Token Review

More videos:

  • Review - Internxt (INXT) Review - Better than Storj and Siacoin?
  • Review - Internxt - The Best Way To Protect Your Private Information

Category Popularity

0-100% (relative to LiveAgent and Internxt)
Customer Support
100 100%
0% 0
Cloud Storage
0 0%
100% 100
Help Desk
100 100%
0% 0
File Sharing
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Internxt.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Internxt

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Internxt Reviews

13 WeTransfer Alternatives (Free) in 2022
Internxt Drive is one of the best free cloud storage services with best-in-class privacy and security. It enables you and your team to store different types of files with total security.
Source: www.guru99.com
14 Best WeTransfer Alternatives to Share Large Files in 2022
Using Internxt, users can enjoy a cloud-based service that offers best-in-class security and privacy. As a free user, you can share up to 10GB of files with others. As users are the center of its business model, it does not access your files or sell personal data to others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Internxt seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Internxt mentions (38)

View more

What are some alternatives?

When comparing LiveAgent and Internxt, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dropbox - Online Sync and File Sharing

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Filen - Next Generation end-to-end encrypted cloud storage. Get started with 10 GB of free space.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Drive - Access and sync your files anywhere