LiveAgent
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
LiveChat
mailcow
iRedMail
Mail-in-a-box
Zimbra
Roundcube
Modoboa
Mailu
hMail Server
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
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LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Based on our record, mailcow seems to be more popular. It has been mentiond 83 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
> Which different provider did you go with? I actually fell back to Gmail for the time being - I just don't like to "advertise" any Google product for known reasons, even though Gmail is a quite solid product, sorry about the confusion - but that's my temporary solution. I am planning to either give Migadu a try or host my own mail provider. (I have seen some good feedback about https://mailcow.email). - Source: Hacker News / 11 days ago
I've been running mailcow [1] on a Hetzner cloud server for a few years and am pretty happy with it. [1] https://mailcow.email. - Source: Hacker News / 5 months ago
Yes, I switched to mailcow (https://mailcow.email) and installed Roundcube via the excellent tutorial (https://docs.mailcow.email/third_party/roundcube/third_party-roundcube). Source: 7 months ago
I have been searching for a self-hosted suite similar to Google Worksuite. I found the following: 1. Mailcow - https://mailcow.email/. Source: 7 months ago
I’ve used both and personally prefer https://mailcow.email/. - Source: Hacker News / 7 months ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
iRedMail - A fully fledged, free email server solution, an open source project (GPL v2).
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Mail-in-a-box - Mail-in-a-Box provides webmail and an IMAP/SMTP server for use with mobile devices and desktop mail software and also includes contacts and calendar synchronization.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Zimbra - Zimbra is trusted by over 500 million users to increase productivity with a complete set of collaboration tools while maintaining total control over security and privacy.