Software Alternatives, Accelerators & Startups

LiveAgent VS No-IP

Compare LiveAgent VS No-IP and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

No-IP logo No-IP

Dynamic DNS and Managed DNS Provider
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • No-IP Landing page
    Landing page //
    2023-03-25

No-IP

Website
noip.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

No-IP features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

No-IP videos

Configuring DDNS Settings with Your No-IP Account

Category Popularity

0-100% (relative to LiveAgent and No-IP)
Customer Support
100 100%
0% 0
Domain Names
0 0%
100% 100
Help Desk
100 100%
0% 0
DNS Tools
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and No-IP.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and No-IP. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and No-IP

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

No-IP Reviews

The Best Free Dynamic DNS Providers for Home Users
No-IP provides additional features such as port forwarding and URL redirection, which can be advantageous depending on your specific needs. To assist users with Dynamic DNS configuration, No-IP offers a device configuration assistant. Furthermore, they provide a Dynamic Update Client that ensures your hostname is always updated with the latest IP address changes.
The Best Dynamic DNS Providers
No-IP is a free DDNS that comes with port and URL forwarding. No-IP enables you to create hostnames so you can connect to your network or device easily. The software comes with a free dynamic update client that monitors IP changes on your network to ensure your information stays up-to-date.
Best Free Dynamic DNS Providers
No-IP is another popular dynamic DNS provider that offers free as well as paid plans. The free plan allows you to create up to three hostnames, which can be used to access your device remotely. No-IP also offers a Dynamic DNS Update Client, which automates the process of updating your IP address when it changes. The client works on Windows, macOS, and Linux.

Social recommendations and mentions

Based on our record, No-IP seems to be more popular. It has been mentiond 108 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

No-IP mentions (108)

  • Asus router script to export new OpenVPN config file on reboot
    I had to manually change the external IP in OpenDNS file to DDNS name, but I'm using Omada. Either way, as others said, use DDNS. I use noip.com for free. Source: 9 months ago
  • Where are the Dynamic DNS setup settings?
    Before switching to Quantum I was using noip.com and my previous router had setup options so it would auto-update this service when my WAN IP changed. I'd prefer to use noip.com but I guess I don't really mind a switch to dyndns. I would just like to have something working - anyone know how to configure this modem for dynamic DNS? Is the help text just wrong? Source: 11 months ago
  • How can I start setting up a home network
    First: static public IP is not necessary for selfhosting small services. The reason you want static ip is because when you have dynamic dns, it takes time for the DNS records to update when your IP changes. It makes sense to have static ip if you're a business hosting a website so you have zero downtime. In fact, before I bought my own domain name, I simply used a free address from noip.com! It provides a dynamic... Source: 12 months ago
  • i need to redirect port 80 to 443
    Certbot has another confirmation method called DNS challange, but I use noip.com , not sure if there is a free dynamic domain name alternative. Source: 12 months ago
  • Run a server in the same computer I'll play on [java]
    Your internet looks good, though download speeds aren't everything. I'd probably use 6gb ram. Make sure you trust whoever's joining your server, since they connect by your IP. You can use a service like no-ip if you want a prettier ip to connect to, though then you're trusting them with your IP (not a huge deal but something to consider). Lastly, you could try a dedicated host such as aternos which offers free... Source: about 1 year ago
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What are some alternatives?

When comparing LiveAgent and No-IP, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FreeDNS by Afraid.org - Free DNS hosting, lets you fully manage your own domain. Dynamic DNS and Static DNS services available. You may also create hosts off other domains that we host upon the domain owners consent, we have several domains to choose from!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Duck DNS - Free dynamic DNS hosted on Amazon VPC

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Dyn - Managed DNS, Outsourced DNS & Anycast DNS