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Intercom
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oTranscribe
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Transcribe
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Listen N Write
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LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
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LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
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LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
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Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
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Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
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As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
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Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Based on our record, oTranscribe seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I've used https://otranscribe.com/ in the past with pretty good luck. Source: over 1 year ago
I use, Teams for online interviews, https://otranscribe.com/ for transcription and https://intuido.eu/ for writing down insights (sometimes I use Intuido in the field to directly capture insights, or I give it to clients and they write their own insights as well). I cluster insights, create project opportunities etc. Using Miro. Source: over 1 year ago
For that reason, I think this would be a good candidate for an open-source program. Unfortunately, while there are a number of FOSS speech-to-text libraries, finding one implemented in a simple program is harder. The only thing I found after a quick search was oTranscribe which seems to be an interview tool for journalists, but if all you need is for someone to be able to dictate an email to be copy-pasted... Source: over 2 years ago
I use an online tool called oTranscribe. You upload your audio file online and then can use the page to write the transcript as well. Source: over 2 years ago
Here's one that I found https://otranscribe.com/. Source: over 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Express Scribe - Express Scribe transcription software and audio player specifically designed for typists.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Transcribe - An online app that reduces the pain of converting audio & video to text. Saves thousands of hours every month for journalists, lawyers, students and professional transcriptionists all over the world, including researchers in Antarctica.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Sonix - Automatically convert audio & video to text in minutes