Software Alternatives, Accelerators & Startups

LiveAgent VS Raiz

Compare LiveAgent VS Raiz and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Raiz logo Raiz

Invest spare change automatically from everyday purchases into a diversified portfolio.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Raiz Landing page
    Landing page //
    2023-10-20

Raiz

Pricing URL
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$ Details
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Platforms
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Release Date
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LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Raiz features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Raiz videos

Raiz Invest hands-on review | Micro-investing apps Australia

More videos:

  • Review - RAIZ Investment App
  • Review - Raiz Vs Spaceship Vs CommSec Pocket

Category Popularity

0-100% (relative to LiveAgent and Raiz)
Customer Support
100 100%
0% 0
Investing
0 0%
100% 100
Help Desk
100 100%
0% 0
Automated Investment
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Raiz.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Raiz. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Raiz

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Raiz Reviews

Compare Clover vs. Raiz
🍀 Clover Raiz Services provided Personal investment plan Socially responsible option Clover has a Socially Responsible option for all the portfolios we offer. Raiz offers a single socially responsible investment option. Investments held in your name Same-day trade verification Goal tracking & reminders Annual personal investment review Transparent fees Requires access to...
5 Australian Investment Apps You Should Know About
One of the leading platforms in automated investment is Raiz, which was formerly known as Acorns before rebranding in April 2018. Raiz is a micro-investing app that automatically invests your spare change into a diversified portfolio of exchange-traded funds (ETFs), making it easy for even the most casual investor to try to grow their wealth.
Robo-Advisers Australia - Raiz vs Stockspot Vs The Rest
We haven’t mentioned Raiz as a robo-advice company because they miss a key component – the advice. While they have similar investment options and do the re-balancing they won’t tell you where to invest your money but rather you have to choose. One of the advantages of Raiz is they do cater for smaller investment amounts – but be warned; the further your balance slides below...

Social recommendations and mentions

Based on our record, Raiz seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Raiz mentions (5)

  • People who are 40+, what is your advice to people in their 20s?
    Download an app like raiz. I know it has a US version as I use to use it but cant remember the name. Basically it rounds every transaction you make up to the $1. It puts those few cents into an investment portfolio. Also add $10 or $20 a week if u can. This is child like investment but what it does is force you to put money aside that otherwise you would spend on beer and steam games. Use it as long or short term... Source: almost 2 years ago
  • Where should an absolute beginner go to start investing?
    Hey mate! Take a look at Raiz (find link in comment) They have some free courses on their site, really insightful stuff! Raiz Website. Source: over 2 years ago
  • Couldnt find the Raiz Australia apps to install
    You can follow the app link on https://raizinvest.com.au to take you to the play store. It’s weird it’s not coming up in search. Source: almost 3 years ago
  • Complete noob to investing pls help
    You could also look at something like Raiz. Source: almost 3 years ago
  • Can "Putting all the money in a superannuation and forget it" be a good strategy for a financially illiterate person?
    A simple way is to look at https://raizinvest.com.au/ or an even better option would be to option sign up to selfwealth.com.au broking platform and invest in VDHG https://www.vanguard.com.au/personal/products/en/detail/8221/Overview. Source: about 3 years ago

What are some alternatives?

When comparing LiveAgent and Raiz, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

QuietGrowth - QuietGrowth is a digital investment management service or robo advisor. It manages the investments of clients to achieve risk-optimised returns over the long-term.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Stockspot - Australia's largest digital investment adviser. We help you build and manage a personalised portfolio tailored to your financial situation and goals. It's professional investment advice without the high costs of seeing a human adviser.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Coinflash - Automatically invest your spare change into cryptocurrency.