Software Alternatives, Accelerators & Startups

LiveAgent VS RecurPost

Compare LiveAgent VS RecurPost and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

RecurPost logo RecurPost

RecurPost is a social media scheduler with repeating schedules. It allows you to schedule content on multiple social accounts from a single dashboard.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • RecurPost Landing page
    Landing page //
    2019-07-23

RecurPost is a comprehensive tool for social media management.

Right Content at the Right Time

Schedule all your content effortlessly using our smart scheduler that automatically figures out the best time to post an update.

Collaborate with your Team

Work together with your team to execute your social media strategy.

Content Curation

We know finding good content is a tedious job. With RecurPost, you can get all your favourite content readily available at your convenience.

RecurPost on the go!

We know our users don’t always have the time to sit behind a desk. With our mobile app, you can now carry your favourite scheduler in your pocket.

White Label Reports

RecurPost allows you to personalize your reports by letting you use your own logo, so you can easily share them with your clients while also maintaining your brand signature.

Switch Without Sacrifice

Your updates are too precious to be compromised by other schedulers. With RecurPost, you can seamlessly switch from your older scheduler without having to recreate your updates.

RecurPost

$ Details
freemium $15.0 / Monthly (Video updates.)
Platforms
Browser iOS Android
Release Date
2016 August

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

RecurPost features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

RecurPost videos

Scheduling Content on RecurPost

More videos:

  • Review - Recurpost Free Social Media Marketing Tool for 2020 ( Review) #Socialmediatool #Socialmedia

Category Popularity

0-100% (relative to LiveAgent and RecurPost)
Customer Support
100 100%
0% 0
Social Media Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Social Media Marketing
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and RecurPost.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and RecurPost. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and RecurPost

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

RecurPost Reviews

We have no reviews of RecurPost yet.
Be the first one to post

Social recommendations and mentions

Based on our record, RecurPost seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

RecurPost mentions (6)

  • Free hands-on user growth help (in exchange for a testimonial)
    I had a bad experience with someone last time here on Reddit. However, I am happy to talk about https://recurpost.com and see what would you suggest us to do. Source: over 1 year ago
  • I feature 4-5 SaaS every week from this Community. Share Your SaaS & Get Featured Next Week!
    I would like to get on the list for https://recurpost.com. Source: about 2 years ago
  • Who has a tool or service, useful for SaaS founders?
    Https://recurpost.com. Happy to share details. Source: about 2 years ago
  • How to Schedule Tweets for Better Productivity Using Social Media Schedulers in 2022?
    Even though Twitter's timeline now has an algorithm, most of the tweets we view on our timelines are still shown in reverse chronological order. This means that tweeting at the correct times can help you gain more followers and engage them. However, as a social media manager, you probably don't have the time to wait for precise times to tweet. This is when tweet scheduling comes into play. Let's look at why you... Source: over 2 years ago
  • How to Schedule Tweets and Organize Your Social Media Marketing Strategy in 2022?
    When you use RecurPost, your all-in-one social media scheduler, to schedule tweets, you'll receive precisely that. Source: over 2 years ago
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What are some alternatives?

When comparing LiveAgent and RecurPost, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ViralContentBee - Viral Content Bee is a web-based platform that utilizes a crowd-sourcing model to facilitate the generation of  “social buzz” on content.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Elevate - Elevate is an award-winning brain training tool designed to build communication and analytical skills.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Later - Schedule and manage your Instagram posts