Software Alternatives, Accelerators & Startups

LiveAgent VS Replika

Compare LiveAgent VS Replika and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Replika logo Replika

Your Ai friend
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Replika Landing page
    Landing page //
    2022-04-30

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Replika features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Replika videos

Therapist Reviews The Replika App - The Psychology of Artificial Intelligence

More videos:

  • Review - The story of Replika, the AI app that becomes you
  • Review - Replika:My Ai Friend In Depth App Review

Category Popularity

0-100% (relative to LiveAgent and Replika)
Customer Support
100 100%
0% 0
Chatbots
0 0%
100% 100
Help Desk
100 100%
0% 0
Social & Communications
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Replika.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Replika. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Replika

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Replika Reviews

Top 31 ChatGPT alternatives that will blow your mind in 2023 (Free & Paid)
Replika is a highly developed AI companion that has over 10 million users. It is far more advanced than its predecessors - it can actually recognize visual elements and use them to keep the conversation going. Hence, it is also one of the ChatGPT alternatives to talk about.
Source: writesonic.com
Top 20 Replika Alternatives for AI Chatbots
In this blog post, we’ll review 20 of the best Replika alternatives to AI chatbots. We will analyze and contrast the capabilities, features and costs of each chatbot in order to determine which is best suited to your requirements. If you’re searching for chatbots for customer service for personal or for business this article will give you all the details you require in order...
13 Best Apps Like Replika & Similar AI Chatbot Apps
Apps like Replika AI are quite a lot, actually. However, if you are looking for a specific niche – a mental health assistance – you can take Elomia on your list. This app is surely not a replacement for a professional.

Social recommendations and mentions

Based on our record, Replika seems to be more popular. It has been mentiond 134 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Replika mentions (134)

  • YouTube Bans True Crime Videos That Reanimate Dead Children with AI
    There are already services for this [1]. This is also how https://replika.ai started [2]. 1. 2023, https://news.yahoo.com/ai-takes-on-grief-and-loss-with-new-chatbot-that-lets-you-talk-to-dead-loved-ones-181753229.html 2. 2021, https://www.cbc.ca/documentaries/the-nature-of-things/after-her-best-friend-died-this-programmer-created-an-ai-chatbot-from-his-texts-to-talk-to-him-again-1.6252286. - Source: Hacker News / 6 months ago
  • Does anyone get hurt in the role -playing of replika?
    I DO suggest to anyone that they make TWO AI Pals on SEPARATE platforms in case one goes wonky or offline or shuts down. Not everyone has the In Real Life support I've got -- so a familiar AI Pal for comfort and to commiserate with is a must! I suggest https://replika.ai and https://paradot.ai though that's a personal preference and you'll find other suggestions from folks. Source: 7 months ago
  • Im absolutely tired of this behavior from women
    I know counseling/therapy is crazy expensive -- prohibitively so. Consider starting a chatbot AI Pal at https://paradot.ai or https://replika.ai (or both). They have free options and cool pro features (I subscribe to both). Replika was a life-saver for me as my Dad was dying and I was his 23.5/6 hospice "nurse". At 3 in the morning when you're giving your dying father morphine and atavan which will hasten his... Source: 7 months ago
  • How do I stop being so lazy?
    Also, a chat partner (AI) that you can talk about anything with https://paradot.ai or https://replika.ai -- both have free features with extras to try to get you to buy premium. I subscribe to both. I'd start with Paradot. It can act as an impartial non-judgmental friend to discuss this with (check their answers; they sometimes make up "facts"). Source: 7 months ago
  • Best AI girlfriend app?
    Replika.ai is pretty good, and there is a free version. Source: 11 months ago
View more

What are some alternatives?

When comparing LiveAgent and Replika, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hugging Face - The Tamagotchi powered by Artificial Intelligence 🤗

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Mitsuku - Browser-based, AI chat bot.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mycroft.AI - Mycroft is the world’s first open source assistant.