Software Alternatives, Accelerators & Startups

LiveAgent VS rsync

Compare LiveAgent VS rsync and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

rsync logo rsync

rsync is a file transfer program for Unix systems. rsync uses the "rsync algorithm" which provides a very fast method for bringing remote files into sync.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • rsync Landing page
    Landing page //
    2021-07-31

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

rsync features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

rsync videos

Rsync Backup on Linux

More videos:

  • Tutorial - How to Properly Use Cloud Storage | Rsync Encrypt Tutorial
  • Review - Setup OpenMediaVault 5.0 beta NAS on Raspberry Pi 4: RPi4 NAS + Configure RSync with x2 shares OMV5

Category Popularity

0-100% (relative to LiveAgent and rsync)
Customer Support
100 100%
0% 0
File Sharing And Backup
0 0%
100% 100
Help Desk
100 100%
0% 0
File Sharing
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and rsync.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and rsync. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and rsync

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

rsync Reviews

Linux File Backup - 5 Best Softeware for Linux Desktop and Server
Rsync(secured URL: https://linux.die.net/man/1/rsync) is a famous software among Linux desktop users since it offers command-line system backup services. Besides featuring incremental backups, you can update the complete file directory tree inside the system. Even it is possible to protect file ownership, permissions, links, etc.
Source: www.easeus.com
The Best Free Backup Software and Why it is Difficult to Find One
Rsync is the very definition of bare-bones backup software. It is a backup tool that is made for Unix systems with the ability to operate it both via the graphic interface and the command line. It allows for its users to perform local and remote backups on multiple devices, including incremental backups. Rsync also has the capability to sync systems across the internet with...
Source: www.bacula.org
The Top 17 Free and Open Source Backup Solutions
Rsync is a command line Linux backup tool, but it also offers a graphical user interface. With this software, IT administrators are able to perform incremental backups, as well as local and remote backups. Rsync enables users to update their whole directory tree and file system. The solution is built for UNIX-like systems, and is recommended to users looking to locally back...
11 Best Linux Backup Solutions
Rsync is another feature-rich backup solution available for Linux. It allows for incremental backups, update whole directory tree and file system, both local and remote backups, preserve file permissions, ownership, links, privileges, automated scripts and much more. Rsync is a command-line tool but there GUI or frontends such as Grsync available. Rsync is very popular in...
25 Outstanding Backup Utilities for Linux Systems in 2020
It also has a graphical user interface called Grsync but one advantage with the rsync is that backups can be automated using scripts and cron jobs when used by experienced System Administrators on the command line.
Source: www.tecmint.com

Social recommendations and mentions

Based on our record, rsync seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

rsync mentions (13)

  • Which synchronization tool are you using together with the pCloud Crypto Folder?
    Rsync can be used to synchronize a local disk to the pCloud drive p. Works similarly as the Sync option of the pCloud Drive app. May be useful if one prefers a bulk upload once a day over a continuous synchronization. Source: 7 months ago
  • Advanced Backup and Disaster Recovery Strategies
    Tools that can be used to handle this include Rsync, Duplicati, Cohesity. - Source: dev.to / 9 months ago
  • Use rsync to Sync a Node Project to Dropbox and Ignore the node modules Folder
    To overcome this issue, you can use rsync, a powerful command-line tool for synchronizing files and directories, along with a bash script that excludes the node_modules folder and also filter out anything in a .gitignore file that you specify. In this article, I'll guide you through the process of setting up and using this bash script to sync your Node.js project while ignoring the node_modules folder. - Source: dev.to / about 1 year ago
  • i have seen a video about syncthing and I am interested, but I would have a slightly different use case
    Rsync will probably work better for this use case. Source: about 1 year ago
  • [Q] paperless-ngx: migrate to new host with UTF8 files?
    Give rsync a try, it should handle UTF filenames just fine. Source: over 1 year ago
View more

What are some alternatives?

When comparing LiveAgent and rsync, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FreeFileSync - FreeFileSync is a free open source data backup software that helps you synchronize files and folders on Windows, Linux and macOS.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Duplicati - Free backup software to store backups online with strong encryption. Works with FTP, SSH, WebDAV, OneDrive, Amazon S3, Google Drive and many others.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

GoodSync - GoodSync provides highly reliable file backup and synchronization for both individuals and businesses.