Software Alternatives, Accelerators & Startups

LiveAgent VS Tello

Compare LiveAgent VS Tello and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Tello logo Tello

Tello is a mobile virtual network provider that provides users with the 4G LTE network coverage.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Tello Landing page
    Landing page //
    2023-10-03

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Tello features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Tello videos

TELLO Review - My Favorite $99 Smart Drone

More videos:

  • Review - RYZE DJI TELLO - The GOOD The BAD & The UGLY - DRONE REVIEW
  • Tutorial - Tello Mobile Review 2019 | How to Save Money on Your Cell Phone Bill | How I'm Saving $100 a Month

Category Popularity

0-100% (relative to LiveAgent and Tello)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0
Network & Admin
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Tello.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Tello

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Tello Reviews

We have no reviews of Tello yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Tello seems to be more popular. It has been mentiond 49 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Tello mentions (49)

  • We No Longer Need a Big Carrier's Wireless Plan. Discount Ones Are the Way
    Not OP, and they said what they use (Red Pocket) but I also pay $5/mo for service from Tello ( https://tello.com/ ). 500MB/mo, data only, calls through Google Voice via data. (100 minutes of voice $1/mo extra.) Lots of choice in building your own plan. - Source: Hacker News / 8 months ago
  • T-Mobile switching users to more expensive plans unless they call to opt out
    Happy with Tello: https://tello.com/. - Source: Hacker News / 9 months ago
  • Can i recharge/pay again to stay with the same number?
    Https://tello.com/ Unlimited on tello is 25gb of data. Source: 12 months ago
  • Best provider for 30 days
    I'm on Mint and happy with it, live in Arlington VA and work in Downtown DC. As of last year you could sign up for Visible for a month and cancel. If you don't need fully unlimited data, i.e. Where you are staying will provide internet, a provider like tello.com might be good where you can customize your minutes and data (US Mobile has similar). Source: about 1 year ago
  • A country where US calling can legally be charged at $1/minute is a broken country.
    For US calling, if you have a supported phone, you can also sign up for a cheap US provider like Tello and pay $8/month for unlimited US calls and texts on a secondary SIM. Turn on wi-fi calling on the US SIM and make calls using your Canadian data. When you go to the US, add a gig of data for the cost of 2 Rogers US minutes. That's one of many similar US providers discussed in depth here. Source: about 1 year ago
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What are some alternatives?

When comparing LiveAgent and Tello, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

US Mobile - US Mobile is a platform that offers a wireless network to users for tablets and phones.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Ultra Mobile - Ultra Mobile is a platform that offers users unlimited text, talk, and data services to users through its 4G LTE network.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

H2o Wireless - H2o Wireless is a mobile virtual network operator that offers users wireless and carrier services.