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LiveAgent VS Travis CI

Compare LiveAgent VS Travis CI and see what are their differences

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SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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  3. » Reviews
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LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Travis CI logo Travis CI

Focus on writing code. Let Travis CI take care of running your tests and deploying your apps.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Travis CI Landing page
    Landing page //
    2023-01-06

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Travis CI features and specs

No features have been listed yet.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Travis CI videos

+ Add

GitHub, Travis CI - Lecture 9 - CS50's Web Programming with Python and JavaScript 2018

More videos:

  • Tutorial - How to run Android tests on Travis CI

Category Popularity

0-100% (relative to LiveAgent and Travis CI)

LiveAgent

Travis CI

Customer Support
100 100%
Customer Support
0% 0
Continuous Integration
0 0%
Continuous Integration
100% 100
Help Desk
100 100%
Help Desk
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100

Questions and Answers

As answered by people managing LiveAgent and Travis CI.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Travis CI

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Travis CI Reviews

The Best Alternatives to Jenkins for Developers
Travis CI is another popular cloud-based CI/CD solution that integrates well with GitHub. Known for its simplicity and ease of setup, Travis CI is a great choice for open-source projects or teams that primarily work with GitHub repositories. Its configuration is based on a YAML file, making it easy to define and manage build workflows.
Source: morninglif.com
Top 10 Most Popular Jenkins Alternatives for DevOps in 2024
Travis CI is known for its simple setup, quick parallel builds, and support for multiple architectures, including popular enterprise options like IBM PowerPC and IBM Z. It’s claimed that pipelines require approximately 33% less configurable code than other CI/CD solutions, which helps make the platform more approachable. Use it instead of Jenkins when you want a fast...
Source: spacelift.io
10 Jenkins Alternatives in 2021 for Developers
You might find that Travis CI proudly promotes the fact that they have more than 900,000 open-source projects and 600,000 users on their platform with Travis CI. Automated deployment can be quickly established by following the tutorials and documentation that are currently available on their website.
Source: solutionsuggest.com
The Best Alternatives to Jenkins for Developers
Travis CI is a continuous integration and testing CI/CD tool. It is free of cost for open source projects and provides seamless integration with GitHub. It supports more than 20 languages, like Node.js, PHP, Python, etc. along with Docker.
Source: www.lambdatest.com
Continuous Integration. CircleCI vs Travis CI vs Jenkins
Travis CI is recommended for cases when you are working on the open-source projects, that should be tested in different environments.
Source: djangostars.com

Social recommendations and mentions

Based on our record, Travis CI seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Travis CI mentions (6)

  • Front-end Guide
    We used Travis CI for our continuous integration (CI) pipeline. Travis is a highly popular CI on Github and its build matrix feature is useful for repositories which contain multiple projects like Grab's. We configured Travis to do the following:. - Source: dev.to / over 1 year ago
  • Flutter
    CI/CD for autobuild + autotests (Codemagic or Travis CI). Source: over 1 year ago
  • How To Build Your First CI/CD Pipeline With Travis CI?
    Step 2: Log on to Travis CI and sign up with your GitHub account used above. - Source: dev.to / almost 2 years ago
  • What does a DevOps engineer actually do?
    Some other hosted CI products, such as CircleCI and Travis Cl, are completely hosted in the cloud. It is becoming more popular for small organizations to use hosted CI products, as they allow engineering teams to begin continuous integration as soon as possible. Source: almost 3 years ago
  • Hosting an Angular application on GitHub Pages using Travis CI
    1. Let's create the account. Access the site https://travis-ci.com/ and click on the button Sign up. - Source: dev.to / about 3 years ago
View more

What are some alternatives?

When comparing LiveAgent and Travis CI, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Codeship - Codeship is a fast and secure hosted Continuous Delivery platform that scales with your needs.

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