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LiveAgent VS Vivaldi

Compare LiveAgent VS Vivaldi and see what are their differences

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  3. » Reviews
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LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Vivaldi logo Vivaldi

Vivaldi is a free, fast web browser designed for power-users. You decide how you browse. Download Vivaldi's fully customisable browser now and browse your way.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Vivaldi Landing page
    Landing page //
    2022-06-12

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Vivaldi features and specs

No features have been listed yet.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Vivaldi videos

+ Add

Vivaldi Is Awesome: Ditch Chrome | Full Vivaldi Tutorial 2018

More videos:

  • Review - Brave vs Vivaldi - Which is Better?
  • Review - Opera vs Vivaldi vs Brave | The Web Browser Comparison

Category Popularity

0-100% (relative to LiveAgent and Vivaldi)

LiveAgent

Vivaldi

Customer Support
100 100%
Customer Support
0% 0
Web Browsers
0 0%
Web Browsers
100% 100
Help Desk
100 100%
Help Desk
0% 0
Web Development Tools
0 0%
Web Development Tools
100% 100

Questions and Answers

As answered by people managing LiveAgent and Vivaldi.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Vivaldi. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Vivaldi

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Vivaldi Reviews

The Best RSS Feed Readers for Streamlining the Internet
Vivaldi's RSS reader is new, and features are somewhat limited. For example, it doesn't handle some of the extras that other services do, like newsletters and Facebook pages. If you just want a simple reader to subscribe to a few feeds and you don't need a mobile client or all the bells and whistles, this is a great choice. Vivaldi's RSS reader is free and built-in to the...
Source: www.wired.com
Top browsers: features, comparison and stats (2022)
Vivaldi is a web browser, targeted to technical profiles, released in 2016 by Vivaldi Technologies. It is also based on Google’s free and open source software project, Chromium, but it includes proprietary modifications for further features. As of March 2022, the Vivaldi browser has more than 2.3 million active users.
Source: www.stackscale.com
6 Best Browser Alternatives to Google Chrome
Combine tab stacking with strong privacy measures, and it’s easy to see why Vivaldi is one of the most beloved alternative web browsers. On the subject of privacy, Vivaldi doesn’t profile, track, or sell your data as you browse the web. The browser can’t view the sites you visit, what you download, or what you are searching for. Moreover, there is a capable built-in ad...
Source: gizmodo.com
The best web browsers for 2022
The Vivaldi browser is truly unique. No two Vivaldi users will have the same setup. When you run it for the first time, you’re guided through a setup process that lays out your browser in a way that makes sense for you. You choose where your tabs and address bar go and whether you want browser tabs displayed at the top of the page or in a separate side panel. This is a...
Source: www.digitaltrends.com
6 Alternative Browsers That Aren't Chrome or Firefox
The Vivaldi browser is a dream for anyone who values customization. Vivaldi enables you to change tab positions, color choices, start page images and more. Users of the Opera browser will be familiar with Vivaldi's interface to some extent, since Opera's former CEO helms Vivaldi.
Source: www.bleepingcomputer.com

Social recommendations and mentions

Based on our record, Vivaldi seems to be more popular. It has been mentiond 157 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Vivaldi mentions (157)

  • Is there is any browser which allows us to create shortcuts on the websites or is there is any add on which allow you to create shortcut for the website?
    Thank You for clarifying it, yes I am exactly looking for keyboard shortcut, I have heard about Vivaldi browser that it is specially designed for users which prefer keyboard shortcut keys and advanced users, but I failed to use as I intended. If you have any idea or suggestion of how to do this specific thing which I am looking for, then do let me know. Thank You. Source: 7 months ago
  • Why Bother with uBlock Being Blocked in Chrome? Time to Switch to Firefox
    For those who can't switch away from Chrome extensions yet I recommend trying Vivaldi Made by Opera browser Founder https://vivaldi.com. - Source: Hacker News / 7 months ago
  • Links unreachable with tab key despite having href made me learn about Spatial Navigation
    What's that? A browser bug? A browser misconfiguration? Should I stop using an alternative Chromium build like Vivaldi? - Source: dev.to / 8 months ago
  • Installing Chrome extension from raw source code
    While these screenshots use Google Chrome, they will also work on all 'Chromium' based web browsers, like Brave, Vivaldi, ungoogled-chromium, etc. Window's Edge is also compatible, though some the button locations are changed. - Source: dev.to / 10 months ago
  • How to recreate TweeDeck with Vivaldi browser without going through the Twitter API
    Install the Vivaldi browser (it's a browser created by the co-founder of Opera browser). Source: 10 months ago
View more

What are some alternatives?

When comparing LiveAgent and Vivaldi, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Brave - Fast and secure, ad and tracker blocking browser.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Mozilla Firefox - Get the browsers that put your privacy first — and always have

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Chrome - Google Chrome is a fast, secure, and free web browser, built for the modern web. Give it a try on your desktop today.

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