LiveChat

Website

livechat.com

Pricing URL

Official LiveChat Pricing

$ Details

paid Free Trial $20.0 / Monthly (1 agent)

Platforms

Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android

Release Date

2002 June

Categories

#Live Chat #Customer Support #Customer Service #CRM

CreativeMinds WordPress Telegram Bot Plugin

Website

cminds.com

Pricing URL

Official CreativeMinds WordPress Telegram Bot Plugin Pricing

$ Details

paid $69.0 / Annually (Pro)

Platforms

-

Release Date

2016 July

Categories

#WordPress #WordPress Plugins #Communication #Telegram #Enterprise Communication #Customer Communication #Marketing Automation #Business Text Messaging #Customer Messaging

LiveChat features and specs

• Easy to Use
  LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
• Integration Options
  The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
• Real-time Monitoring
  It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
• Multichannel Support
  LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
• Data Analytics and Reporting
  Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages of LiveChat

• Price
  LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
• Limited Free Plan
  The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
• Customization Limitations
  While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
• Learning Curve for Advanced Features
  Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
• Overwhelming for Small Teams
  The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

CreativeMinds WordPress Telegram Bot Plugin features and specs

• WordPress Repeater
  Store all messages from a specific group in WordPress and output the content using a shortcode
• Email Repeater
  Send messages sent in a Telegram group or a public channel to one or many emails. Mark words as 'stop words' to prevent them from triggering the bot
• Telegram Group Messages
  Send a message to all users in a specific group or list of groups based on certain conditions. Optionally, the bot can answer to a certain user by mentioning him with his @username
• Telegram Channel Messages
  Post automatic predefined messages to a public Telegram channel when the specific keywords are found in posted by the admin messages
• SMS Repeater
  Send a copy of Telegram group conversations to a mobile device
• SMS Alerts
  Send notifications to multiple phone devices whenever certain keywords are used
• Email Triggers
  Replicate important emails sent to yourself into the Telegram group, triggered by specific words or phrases in the subject or body
• Keyboard Buttons
  Add inline or custom keyboard buttons to the Telegram group where the bot is an admin
• Menu Button and Commands
  Add a menu to the private chat with the bot, either as a standard menu or a customizable button linking to a website
• Support Multiple Groups and Channels
  One bot can work with multiple groups and channels at the same time
• Send Coordinates
  Supports sending coordinates from Telegram messages to either Email Repeater, SMS Repeater or WordPress Repeater
• Send Attachments
  Email Repeater supports sending attachments from Telegram messages to email, such as images and documents (pdf, docs, etc.)
• Placeholders Support
  Customize email or SMS repeater messages using placeholders. Email or SMS messages can include info such as message text, sender nickname, group ID and date. Attached images can be also embedded into the email
• Require Keywords
  Only activate rules when certain keywords appear on chat
• Avoid Keywords
  Only activate rules when certain keywords do not appear on chat
• Snooze
  Pause rules for a certain amount of time to avoid multiple or repeated bot actions (spam)
• Track Count
  Use bot rule only once every X amount of time the term is detected
• Fire Shortcodes
  Run shortcodes on your site by posting messages to a telegram group or a public channel
• Duplicate Rules
  Easily duplicate rules and change needed details instead of creating new rules from scratch
• Powerful Log
  Track every message sent, even if it doesn't trigger a rule
• Easy Setup
  You only need the Telegram's API key and groups or channels
• Reliable SMS
  Uses Amazon's sturdy SNS service, which works for over 200 countries (check the list)
• UTF-8 Support
  Works with virtually all languages, including Chinese, Hindi, Arabic and Hebrew

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

Telegram Bot Plugin for WordPress