Software Alternatives, Accelerators & Startups

LiveChat VS Sumo Logic

Compare LiveChat VS Sumo Logic and see what are their differences

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Sumo Logic logo Sumo Logic

Sumo Logic is a secure, purpose-built cloud-based machine data analytics service that leverages big data for real-time IT insights
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • Sumo Logic Landing page
    Landing page //
    2023-10-20

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Sumo Logic videos

Sumo Logic 2013 Year in Review

More videos:

  • Demo - Next Generation Log Management & Analytics - Demo of Sumo Logic

Category Popularity

0-100% (relative to LiveChat and Sumo Logic)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Live Chat
100 100%
0% 0
Log Management
0 0%
100% 100

User comments

Share your experience with using LiveChat and Sumo Logic. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and Sumo Logic

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Sumo Logic Reviews

10 Best Grafana Alternatives [2023 Comparison]
Sumo Logic is able to process big data, which means that it is aimed at companies that have a lot of data. In other words, Sumo Logic is aimed at big corporations with big budgets.
Source: sematext.com
11 Best Splunk Alternatives
Sumo Logic is a SaaS-based log management application that can monitor both on-premises and cloud-based services. The platform includes integrations for AWS, Microsoft Azure, Google Cloud, Kubernetes, and Docker, allowing it to work alongside your current tools and services.
8 Dynatrace Alternatives to Consider in 2021
Sumo Logic is an APM platform that promises faster troubleshooting with integrated logs, metrics, and traces. It focuses on cloud operations and providing analytics to support developers. It has multi-cloud support with over 150 apps that you can integrate with your work. It promises security, scalability, reliability, and performance by ensuring that data is unlimited for...
Source: scoutapm.com
Top 5 NGINX Log Analyzer Tools – Driving Business Growth with Data
Sumo Logic offers an application to analyze NGINX server logs. In addition to analyzing NGINX server performance, the tool can monitor complex transactions and track usage patterns. It uses machine learning capabilities to efficiently analyze huge amounts of logs. The unified logging system enables developers to monitor and troubleshoot issues in real-time, allowing faster...
Top 21 Log Management Software Tools
Sumo Logic is a unified logs and metrics platform that helps you analyze your data in real-time using machine-learning, Sumo Logic can quickly depict the root cause of any particular error or event, and it can be setup to be constantly on guard as to what is happening to your apps in real-time. Sumo Logic’s strong point is its ability to work with data at a rapid pace,...

Social recommendations and mentions

Based on our record, LiveChat should be more popular than Sumo Logic. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 3 years ago

Sumo Logic mentions (1)

  • Roadmap for July
    He's coming with years of experience of having architected systems at Uber, Flock, Sumo Logic and was a founding engineer who helped design the cryptography primitives at Zeta. Someone of his caliber coming onboard means that we'll be able to ship nicer things faster. 🎉. Source: almost 3 years ago

What are some alternatives?

When comparing LiveChat and Sumo Logic, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LogicMonitor - LogicMonitor is the SaaS performance monitoring platform for the world's best IT teams. Deploy Fast, Monitor More, Improve Ops.