Software Alternatives, Accelerators & Startups

Livine.io VS LiveAgent

Compare Livine.io VS LiveAgent and see what are their differences

Livine.io logo Livine.io

Livine poultry software offers an extensive solution to meet the needs of any poultry enterprise. Equipped with a product suite to support the solution and provide comprehensive features.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Livine.io Landing page
    Landing page //
    2023-07-21
  • Livine.io Software Modules of Livine
    Software Modules of Livine //
    2024-06-19

Best poultry management software that is making poultry operations simple, efficient and profitable.

Livine is an ERP solution that is built to suit the needs of your poultry enterprise. With Livine, you can manage your poultry operations in a way that maximizes quality and quantity of your production. When you power your poultry operations with Livine, you introduce procurement efficiencies, reduce wastage, ensure hygiene and have the ability to plan your overall production such that you meet and exceed your targets each and every time.

Built to handle poultry operations of any size, Livine can be configured to include or exclude the following modules depending on the needs of your enterprise: Feedmill, Breeder Farm, Hatchery, Layer Farm, Broiler Farm, Processing Plant, Rendering Plant.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Livine.io

Website
livine.io
$ Details
-
Platforms
-
Release Date
-
Startup details
Country
India
State
Karnataka
City
Bangalore
Founder(s)
Dhananjaya Rai, Ashirwad Shetty, and Prashanth Vasanth
Employees
250 - 499

Livine.io features and specs

  • Hatchery Software: Livine’s hatchery module improves your production quality with the ability to perform breakopen analysis, chick grading and many more features
  • Breeder Farm Software: Livine’s breeder farm module enables operational efficiencies, cost optimizations and improved yield with enhanced data capture and projection
  • Broiler Farm Software: Maximize production with Livine’s Broiler Farm Module. Track flock performance, feed conversion and many more
  • Layer Farm Software: Track all aspects of egg production and bird health with Livine’s Layer Farm Module. Equip your layer farms with early adversity detection and prevention
  • Processing Plant Software: Livine’s extensive processing plant management solution enables you to produce RTE (Ready-to-Eat) and RTC (Ready-to-Cook) products with efficiency and ease.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Livine.io videos

No Livine.io videos yet. You could help us improve this page by suggesting one.

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LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Livine.io and LiveAgent)
Agriculture & Farming
100 100%
0% 0
Customer Support
0 0%
100% 100
Farm Management Software
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Livine.io and LiveAgent.

What makes your product unique?

Livine.io's answer

The Livine team has been providing solutions to poultry enterprises since 2009. Our solutions enable end-to-end operations at large poultry enterprises in India, the Middle East, and Southeast Asia. Our team comprises of poultry domain experts as well as technology experts who work together to bring to you a solution that is guaranteed to propel your poultry enterprise to new heights

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

Livine.io's answer

Poultry software management plays a crucial role in achieving these objectives by harnessing the power of data. With an abundance of data associated with a poultry farm, accessing and monitoring it effortlessly provides farm owners with a significant advantage, saving time and effort.

By integrating with a cloud-based poultry farming software like Livine, farm owners can easily access their data anytime, anywhere. Unlike traditional poultry software, cloud-based software solutions store data on remote servers, providing real-time access to information, updates, and insights.

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

Livine.io's answer

Poultry Farm softwares

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

Livine.io's answer

Our collaborations so far… 25+ Happy clients 12+ Years of Experience 100% Customer satisfaction

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

Livine.io's answer

Dhofar (Oman) Dhofar Poultry Co SAOG, is one of the largest poultry producers in the middle east. They have extensive end to end operations such as Hatchery, Broiler Farm, Processing Plant and Retails.

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Livine.io and LiveAgent

Livine.io Reviews

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LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

What are some alternatives?

When comparing Livine.io and LiveAgent, you can also consider the following products

Vera - Vera enables businesses to easily secure and track any digital information across all platforms and devices.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Groww - Groww app comes up with features to help you in planning your gardening tasks on a daily basis so you can don’t forget to sow, water, and fertilize plants.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Seclore - Seclore is enabling organizations to persistently protect and audit their data and files wherever they travel.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.