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LogMeIn Central VS Zendesk

Compare LogMeIn Central VS Zendesk and see what are their differences

LogMeIn Central logo LogMeIn Central

LogMeIn Central is a comprehensive endpoint management software that easily helps IT professionals manage and monitor their organization’s endpoint infrastructure.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • LogMeIn Central Landing page
    Landing page //
    2022-05-25
  • Zendesk Landing page
    Landing page //
    2024-05-06

LogMeIn Central videos

LogMeIn Central | Product Overview

More videos:

  • Demo - LogMeIn Central - One2Many - Full Demonstration
  • Review - LogMeIn Central | Background Access

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to LogMeIn Central and Zendesk)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Office & Productivity
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LogMeIn Central and Zendesk

LogMeIn Central Reviews

  1. Average Endpoint Management Software

    As an IT professional, I have been using LogMeIn Central for several months now to manage and monitor my organisation's endpoint infrastructure. Overall, I have found the software to be comprehensive in terms of its features, but average in terms of performance and advanced capabilities.

    One of the standout features of LogMeIn Central is its wide range of capabilities for endpoint management. From remote control and asset management to patch management and software deployment, this software offers a range of tools that are useful for IT professionals. I particularly appreciated the security features, such as password protection and two-factor authentication, which help to protect against unauthorised access.

    However, while LogMeIn Central is relatively easy to use and offers a user-friendly interface, I did experience some performance issues. The software can be slow at times, particularly when attempting to access remote devices, which can be frustrating. Additionally, while the software offers a good range of features, it lacks some advanced capabilities that are offered by other endpoint management solutions, such as advanced reporting and analytics.

    In terms of pricing, LogMeIn Central is somewhat expensive compared to other endpoint management software on the market. While it may be worth the investment for larger organisations with more complex endpoint infrastructure, smaller businesses may find it too costly.

    👍 Pros:    Remote control|Reliable|Stable
    👎 Cons:    Expensive|Little slow

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

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Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
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Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LogMeIn Central mentions (0)

We have not tracked any mentions of LogMeIn Central yet. Tracking of LogMeIn Central recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing LogMeIn Central and Zendesk, you can also consider the following products

ESET Endpoint Security - ESET internet security solutions deliver proactive, multi-layered protection, including antivirus, anti-phishing, exploit blocker and more, to protect the business from all known and emerging malware and threats.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kaspersky Endpoint Security - Our HuMachine™-based, Next Generation endpoint security delivers multi-layered protection for multiple platforms – including Linux servers and endpoints – to detect suspicious behavior and block threats, including ransomware.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Symantec Endpoint Encryption - Symantec Endpoint Encryption protects the sensitive information and ensure regulatory compliance with strong full-disk and removable media encryption with centralized management.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!