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Lyft VS NICE inContact

Compare Lyft VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Lyft logo Lyft

Lyft is a mobile app that lets you get rides from pace to place for a fee. If you want to be a Lyft driver, you can go to their website and easily sign up to start driving for them. Read more about Lyft.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Lyft Landing page
    Landing page //
    2023-09-24
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Lyft videos

+ Add

WORKING FOR LYFT! Is it worth it? | Alexis Gulas

More videos:

  • Review - One Year of Driving for Uber/Lyft Review
  • Review - Lyft Freeze X-Strong (Nicotine Pouches) Review

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Lyft and NICE inContact)

Lyft

NICE inContact

Ride Sharing
100 100%
Ride Sharing
0% 0
Communication
0 0%
Communication
100% 100
Taxi
100 100%
Taxi
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Lyft and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Lyft and NICE inContact

Lyft Reviews

Can ride-pooling service Via catch up to Uber and Lyft by being the friendly alternative?
Can ride-pooling service Via catch up to Uber and Lyft by being the friendly alternative?This month Via hit 50 million rides, versus Uber’s 10 billion and Lyft’s 500 million–but with much less of the vitriol, and productive relationships with the cities in which it operates. [Photo: courtesy Via] By Ainsley Harris4 minute...
Source: www.fastcompany.com
Via Rideshare: Get Shared Rides for Less
Brett Helling is the owner of Ridester.com. He has been a rideshare driver since early 2012, having completed hundreds of trips for companies including Uber, Lyft, and Postmates. In 2014 he acquired Ridester.com to share his experiences with other drivers. His insights are regularly quoted by publications such as Forbes, Vice, CNBC, and more. He is currently working on a...
Source: www.ridester.com
Uber, Lyft, Gett, Juno, and Via: Which of these 5 NYC taxi alternatives is right for you?
​Price: $2.50 baseline charge, then 35 cents a minute or $1.79 per miles. There's an $8 minimum for rides (like Uber), and occasional surge time "plus pricing" that costs $5.50 at the base, 50 cents per minute, and $2.97 per mile. Lyft also has a shared taxi option, known as Lyft Line, which is $2.50 baseline and 35 cents per minute, wiht a minimum of $6. (Special offer for...
Source: www.brickunderground.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Lyft seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Lyft mentions (3)

  • Can't add specific dollar tips?
    That's because the frigin app tries to open it in the app, you have to open it in browser. On the phone you have to switch off default app for "lyft.com" site. Source: about 1 year ago
  • Mears Express better than Standard - MCO to Kidani?
    So I check on the Lyft app (recommended by Disney for their Minnie Busses too (not Uber)) and the app said it would be about $32-$38 each way. So I am gonna go with Lyft when we get to MCO so I do not have to worry about waiting for a bus (that may never show up). Source: over 1 year ago
  • Nice cut :)
    You do! Go onto lyft.com and pull up driving history for any given week. Then select "Download Weekly Summary". You'll get the above breakdown. (I just learned this myself by playing around with the reports). Source: almost 3 years ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Lyft and NICE inContact, you can also consider the following products

Uber - Uber is a website and mobile app that allows you to get a ride similar to a taxi service from your phone.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Yandex.Taxi - The Yandex.Taxi app is a quick, easy, and safe way to order a taxi.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

BlaBlaCar - BlaBlaCar is a ride sharing service that connects travelers throughout Europe.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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