Software Alternatives, Accelerators & Startups

Magny.io VS Intercom

Compare Magny.io VS Intercom and see what are their differences

Magny.io logo Magny.io

Magny is a navigation, universal search and helper for apps in order to help users understand app features better and onboard faster, with a focus on increasing user experience.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Magny.io Landing page
    Landing page //
    2022-11-24

Magny helps you implement command palettes, which significantly decreases the time users find anything in your app.

Features

  • Make searches via commands and perform actions
  • Ability to provide recommendations based on the URL (page) of the application.
  • Perform a fuzzy search to eliminate any mistyping
  • Break down search results using tab bars (upcoming)
  • Customizable appearance of the user interface to match the brand

What can you do with Magny?

  • Make your dashboard super easy to navigate
  • Enable users search your dashboard in a universal manner
  • Help users understand and absorb the best features
  • Make recommendations and optimize the user experience
  • Teach users how to get the best out of your app
  • Intercom Landing page
    Landing page //
    2023-07-05

Magny.io

Website
magny.io
$ Details
freemium $179.0 / Monthly (Pro)
Platforms
Web Mobile App
Release Date
2022 November

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Magny.io features and specs

  • Search in menus: Yes
  • Search in actions: Yes
  • Recommendations: Yes
  • Help docs discovery: Yes
  • Fuzzy search: Yes
  • UI styling: Yes
  • User feedbacks: Yes
  • Advanced analytics: Yes
  • Keyword analytics: Yes
  • Deadend analytics: Yes

Intercom features and specs

No features have been listed yet.

Magny.io videos

No Magny.io videos yet. You could help us improve this page by suggesting one.

Add video

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Magny.io and Intercom)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
User Onboarding And Engagement
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Magny.io and Intercom

Magny.io Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Intercom might be a bit more popular than Magny.io. We know about 6 links to it since March 2021 and only 6 links to Magny.io. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Magny.io mentions (6)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Magny - SaaS service that helps implement command palettes (e.g. in-app search), which significantly decreases the time users find anything in an app, leveraging the user experience and efficiency. - Source: dev.to / 5 months ago
  • We just launched! 🚀
    If you're a SaaS owner and you were thinking about building a command palette, give Magny a try. It has a free-forever tier that potentially can fulfill your requirements. Source: over 1 year ago
  • Linear/Notion-like command bar widget (Cmd + K) for your SaaS dashboard - is this helpful?
    You cam also check Magny, another command palette implementaion which is similar to what you’re doing. I have seen a few others entering in this space as well. Source: over 1 year ago
  • Does send email to customers really work on a SaaS business? If not, what’s the best way to ask for feedbacks?
    You can either build a command palette yourself from scratch by using Cmdk or Kbar, or go with the SaaS route (e.g Magny) in case you want something readily baked. Source: over 1 year ago
  • Ask HN: What Are You Working on This Year?
    I am working on Magny [1] for the last 5 months. It is a universal search service, like a command palette. For those who don't know what a command palette and how SaaS companies use it, refer to [2]. Basically, you sign up for the service, integrate in your SaaS app, add commands and your users will be able to reach to actions/documentation/menus easily with Cmd-K. The biggest hurdle is that there are several... - Source: Hacker News / over 1 year ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing Magny.io and Intercom, you can also consider the following products

kbar - ⌘ kbar is a fully extensible command+k interface for your site.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

react-cmdk - Build your dream command palette

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Paletro - Enable command palette (⇧⌘P) in any application on macOS

Drift - A messaging app that helps you grow your business.