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Spark Mail - Spark helps you take your inbox under control. Instantly see what’s important and quickly clean up the rest. Spark for Teams allows you to create, discuss, and share email with your colleagues
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
mlist - Email newsletters, outside of the inbox
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
TL;DR Email - Send short emails & read emails as fast as you read Facebook
JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website