Mailu Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Mailu mentions (6)

• Email Hosting for 100+ mailboxes with 200GB storage

  Self hosted: I use https://mailu.io/2.0/ and it's awesome because it's easy to install and back up, it's lightweight and has all the features I need in a self hosted email solution. I don't send emails directly from my server though because of deliverability issues. Instead I use https://www.zoho.com/zeptomail/ as SMTP relay in Mailu to send emails so I never have to worry about deliverability. Mailu is free and... Source: 7 months ago

• Domains and Email hosting

  I just used Mailu[https://mailu.io/2.0/] to setup my email server last week for my domain configured with cloudflare too. It took a while, but I was able to configure it successfully. Source: 12 months ago

• should i get 1 or 2 Homeservers

  I thought about using this docker container for email https://mailu.io/2.0/ , I think most of the work is already done there. Source: about 1 year ago

• How to create my own SMTP Server with my own domain?

  You can use Mailu it's a FOSS and it's pretty much straightforward because it runs on docker. Source: about 1 year ago

• Maddy: Composable all-in-one mail server

  I see no one has mentioned Mailu (https://mailu.io/1.7/). It’s a self hosted mail server made up of a couple docker images. I would recommend it based on my use and experience. I’ve been using it for my personal email and for automated no-reply messages in a few projects with no delivery issues. It handles spam with rspamd, sets you up with DMARC, DKIM, has an admin interface, web mail interface. - Source: Hacker News / about 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago