Software Alternatives, Accelerators & Startups

Malcolm App VS Alfred

Compare Malcolm App VS Alfred and see what are their differences

Malcolm App logo Malcolm App

Customer self-service made easy

Alfred logo Alfred

Alfred is an award-winning app for macOS which boosts your efficiency with hotkeys, keywords, text expansion and more. Search your Mac and the web, and be more productive with custom actions to control your Mac.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Alfred Landing page
    Landing page //
    2022-09-19

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Alfred

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Alfred features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

Alfred videos

Alfred for Mac [Tutorial] Basics

More videos:

  • Review - Alfred app review is Alfred worth your time?
  • Review - Alfred’s Basic Adult Piano Course [Method Guide + Review]

Category Popularity

0-100% (relative to Malcolm App and Alfred)
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100
Customer Service
100 100%
0% 0
Mac
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and Alfred.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and Alfred

Malcolm App Reviews

We have no reviews of Malcolm App yet.
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Alfred Reviews

7 Best Alfred Alternatives To Maximize Your Productivity
While Alfred is a great app, it works solely for macOS. If you get a new computer that doesn’t run on macOS, you won’t be able to use Alfred. There are many other options available that work on other operating systems.
Source: blaze.today
4 Best Spotlight Alternatives to Increase Your Mac’s Functionality
Raycast is a free application launcher for Mac. If you’re overwhelmed with Alfred and don’t want to spend on its powerpack to unlock all its features, Raycast is the best alternative to Spotlight and Alfred—albeit with a limited feature set—you must check out.
Source: techpp.com
6 Best Alfred App Alternatives for Windows to Be More Productive
Alfred app is like the swiss army knife for the macOS ecosystem. But what about Windows? Well, there is Windows Search but it’s not good enough. There are, however, a few Windows apps that can help ease your day-to-day workflows. Let’s see if we can replace Alfred on Windows using a combination of apps. Presenting some Alfred alternatives for Windows users.
Source: techwiser.com
Best Text Expander apps for MacOS
Earlier on I had heard a lot about Alfred, an award-winning Text expander app for the Mac. I tried it for a couple of days and I must say it does deserve the attention it is getting. Before we begin let me clear this up, the Alfred offers a ton of nontext expander features and yet it manages to deliver on its promise. With the Alfred, Mac users can search and browse...
Source: techwiser.com
What's a good alternative to Textexpander for Mac?
14Alfred 3View ProductRogin FarrerDesign Systems Engineer @Wayfair · Written 3y agoI used to use aText and Dash, and Alfred replaced both for me. The snippets have gotten a lot smarter over time, with support for smart variables, like date, time and cursor.🙏 helpful 2CommentsShare

Social recommendations and mentions

Based on our record, Alfred seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

Alfred mentions (6)

View more

What are some alternatives?

When comparing Malcolm App and Alfred, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Keypirinha - A lightning fast and flexible keystroke launcher for Windows. No installation required (portable).

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Listary - Listary is a revolutionary search utility for Windows

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Wox - An effective launcher for windows. A full-featured launcher, access programs and web contents as you type. Be more productive ever since. Wox is free for use and open-sourced at Github, Try it now! Download .