Malcolm App
HelpDocs
Typeform
Zendesk Support
HelpJuice
HelpScout
Jotform
Wufoo
AppFollow
Appbot
appfigures
AppReviewBot
App Annie
Sensor Tower
Trustpilot
AppTweak
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and more.
AppFollow makes it easy to understand and elevate your app’s reputation. We help more than 100K+ users to utilize data across the app lifecycle to build successful apps with the power of our tools: -> app performance monitor; ->user review management; -> app growth acceleration; -> AI reply to reviews; -> AI automation -> AI summaries -> review management automation; -> a vast number of integrations with Salesforce, Zendesk, Slack, Helpshift, Tableau, and more.
Malcolm App AppFollowNo features have been listed yet.
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
AppFollow's answer:
Customer Support Managers/ Product Managers/ Mobile Marketers/ Mobile App Developers
Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Appbot - AI-powered sentiment analysis & text mining for app reviews and customer feedback. Appbot helps Product, Marketing & Support teams improve faster.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
appfigures - Cross-platform app store analytics for all of your mobile apps.
Zendesk Support - Social Customer Support and Help Desk and Ticketing
AppReviewBot - Get new iOS App Store and Google Play Store reviews directly in Slack, Microsoft Teams or Mattermost as soon as they happen. Unlimited apps, every country.