Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, Binary Ninja seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you really want to poke around in the binary, you can use a decompiler like IDA, Ghidra, or Binary Ninja's free version. Source: 9 months ago
Still $$$ for crippled functionality. As an alternative, https://binary.ninja is gaining traction at work. - Source: Hacker News / about 1 year ago
As I said, a regular text editor won’t do for reading a binary file, so I needed to choose a disassembler to break the challenge binaries out into their basic blocks. I chose to use Binary Ninja because it has a very easy-to-use Python API, and it’s hobbyist-level cheap (for comparison, the industry-standard disassembler is IDA Pro, which they will sell to you for roughly an arm, and continue to pick off your... - Source: dev.to / over 3 years ago
It’s an awesome reverse engineering tool (https://binary.ninja). Has really nice api support so you can basically automate anything and make plugins for custom architectures and stuff like that. Source: almost 2 years ago
It's basically the opposite of https://godbolt.org/ -- put in binary, get out decompilation amongst many decompilers. It's open source (though you need a Binary Ninja and Hex-Rays license to run internally -- you'll want to check with the respective companies to make sure your particular license is acceptable for use even internally first!). Source: almost 2 years ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
IDA - The best-of-breed binary code analysis tool, an indispensable item in the toolbox of world-class software analysts, reverse engineers, malware analyst and cybersecurity professionals.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Ghidra - Software Reverse Engineering (SRE) Framework
Zendesk Support - Social Customer Support and Help Desk and Ticketing
OllyDbg - OllyDbg is a 32-bit assembler level analysing debugger.