Software Alternatives, Accelerators & Startups

Malcolm App VS BlaBlaCar

Compare Malcolm App VS BlaBlaCar and see what are their differences

Malcolm App logo Malcolm App

Customer self-service made easy

BlaBlaCar logo BlaBlaCar

BlaBlaCar is a ride sharing service that connects travelers throughout Europe.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • BlaBlaCar Landing page
    Landing page //
    2018-10-14

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

BlaBlaCar

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

BlaBlaCar features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

BlaBlaCar videos

Cheap Travel - BlaBlaCar Review

More videos:

  • Tutorial - Roadtripping with Strangers: How to Take a BlaBlaCar

Category Popularity

0-100% (relative to Malcolm App and BlaBlaCar)
Customer Support
100 100%
0% 0
Ride Sharing
0 0%
100% 100
Customer Service
100 100%
0% 0
Taxi
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and BlaBlaCar.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Malcolm App and BlaBlaCar. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BlaBlaCar seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

BlaBlaCar mentions (6)

  • Anybody know how to get to Leicester from Liverpool on the 26th?
    BlaBlaCar might be an option due to no trains. Carpooling from people who are travelling via car anyway with spare seats. I haven’t used it myself but check it out. Source: over 1 year ago
  • Uber will start showing drivers how much they’ll be paid for accepting a trip.
    It exists called BlaBlaCar: blablacar.com or on App Store (UK): https://apps.apple.com/gb/app/blablacar-carpooling-and-bus/id341329033. Source: almost 2 years ago
  • can someone send me a crate of this beer?
    Others mentioned something similar, but I would stake out on blablacar.com for the trips from Koloberzeg or nearby to where you live. Someone will eventually do it and you can have them deliver it for you :). Source: about 2 years ago
  • Anyone wants to have an uber service from Skåne (Kristianstad) to Västerås/ Stockholm and we will split the petrol cost?
    Well I have my own car. Here in Germany we have the website blablacar.com I've tried it a few times. Works really well, I'm thinking if its worth it to open up a company such as this here since there are only overprized taxis around, or trains which are also not cheap since corona virus. Source: over 2 years ago
  • How to get from Keszthely, Hungary, to Prague?
    (2) option 2: Look up blablacar.com, which could either get you straight to Prague, or do part of the journey where trains are awkward, e.g. Keszthely to Bratislava. Source: almost 3 years ago
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What are some alternatives?

When comparing Malcolm App and BlaBlaCar, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Uber - Uber is a website and mobile app that allows you to get a ride similar to a taxi service from your phone.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Lyft - Lyft is a mobile app that lets you get rides from pace to place for a fee. If you want to be a Lyft driver, you can go to their website and easily sign up to start driving for them. Read more about Lyft.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Yandex.Taxi - The Yandex.Taxi app is a quick, easy, and safe way to order a taxi.