Software Alternatives, Accelerators & Startups

Malcolm App VS Collaborator

Compare Malcolm App VS Collaborator and see what are their differences

Malcolm App logo Malcolm App

Customer self-service made easy

Collaborator logo Collaborator

Система дистанційного навчання повного циклу із аналітикою в реальному часі та інструментами внутрішнього маркетингу.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Collaborator Landing page
    Landing page //
    2023-08-06

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Collaborator features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

Collaborator videos

Collaborator by SmartBear – The Peer Code and Document Review Tool for Quality-Critical Teams

More videos:

  • Tutorial - How to Create a Collaborative Document Review Process with Collaborator
  • Review - Getting Started with Collaborator | SmartBear Academy

Category Popularity

0-100% (relative to Malcolm App and Collaborator)
Customer Support
100 100%
0% 0
Education
0 0%
100% 100
Customer Service
100 100%
0% 0
Online Learning
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and Collaborator.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Malcolm App and Collaborator. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and Collaborator

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Collaborator Reviews

7 Best Link-Building Packages for SEO (2023)
Aside from offering a wide catalog of hand-moderated websites, Collaborator covers each deal with free 3-month insurance. That means you will get a refund if your article turns out to be non-indexed or deleted during the insurance period. Extended 1-year insurance is also available.
Source: www.vaslou.com
10+ Best Guest Post Marketplace to do SEO: A-to-Z Guide for Beginners!
Collaborator is a content marketplace where you can find a platform to post your content on in a few clicks of your mouse. From media news websites to cryptocurrency sites that accept guest posts, its catalog contains thousands of trusted platforms in many different niches from around the world. To not get lost in such a variety of platforms, you can filter them by more than...
Source: www.oflox.com

What are some alternatives?

When comparing Malcolm App and Collaborator, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Adobe Learning Manager - Adobe Learning Manager (formerly Adobe Captivate Prime LMS) is easy to setup and helps in delivering engaging learning experiences in a personalized manner across devices.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Udemy - Online Courses - Learn Anything, On Your Schedule

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Moodle - Moodle is the world's most popular learning management system. Start creating your online learning site in minutes!