Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
I have been using Day One since it was in beta. I am a writer and digital content specialist so I do a lot of writing. Day One has grown in capability and beauty since its inception -- I use it more and more everyday.
To be frank, I tried to use EverNote but found to cumbersome and a bit much. For my mind, Day One provided the perfect palelette for me to sit down and write anything -- the tag it, or easily move it to another journal. It allows up to 10 journals, one of which I have synced to my Instagram, as I like to keep a record of what I post there.
If you are writing daily, doing Morning Pages, if you blog and need a place to work on drafts, Day One's set up is so easy. It syncs over the cloud to your phone (I'm on Apple products, recognizes voice to text smoothly and allows images to be easily drag and dropped.
The interface with tagging could be slightly more intuitive but the team is constantly doing updates and I am sure that will be worked out soon.
I love it and recommend it to anyone writing.
Based on our record, Day One seems to be more popular. It has been mentiond 32 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Well done! it’s cross platform. I can see this be used as a geek-friendly Day One [1]. [1] https://dayoneapp.com/. - Source: Hacker News / 4 months ago
Have you tried dayoneapp.com - its been a long time since I used it, it's more of an iOS app than Windows but I think it works on the web. Source: 7 months ago
I journal on and off but I find it difficult to get myself to make it stick as a habit. Physical journaling is tough sometimes because I'm not home etc etc... But I'm thinking of trying out the Day One journal. Source: about 1 year ago
There’s been journaling apps since iPhone came out, like the excellent Day One. Source: about 1 year ago
For general diary writing, I use Day One. It's clean, easy to use, and has no frills. You just...write. When I got it, it was one price but now it's a subscription for $2.99 a month. Source: about 1 year ago
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