Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
featured
Malcolm App
HelpDocs
Typeform
Zendesk Support
HelpJuice
HelpScout
Jotform
Wufoo
LibreTaxi
Uber
Lyft
Grab
BlaBlaCar
GO-JEK
Yandex.Taxi
Arcade City
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
Malcolm App LibreTaxiNo features have been listed yet.
No LibreTaxi videos yet. You could help us improve this page by suggesting one.
Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, LibreTaxi seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Why doesn't india have more open source projects? I found [Libre taxi][https://libretaxi.org/] which is basically free open source ride sharing similar to uber\ola but saves the cut of company. This could potentially enable the lower class for higher profit margins. For a country that's a big player in software, we sure don't have many open source projects :(. Source: about 1 year ago
Saw this alternative a while back. Haven't tried it, so dunno how good it is: https://libretaxi.org/. Source: almost 2 years ago
Have you seen LibreTaxi (https://libretaxi.org/)? You might want to build on top on that. Source: about 2 years ago
There is this app that works using telegram API. It's called libre taxi. https://libretaxi.org/ One advantage with this project is that it is self hosted and federated. Source: over 2 years ago
A project like libretaxi allows drivers to set their own prices and "haggle" with customers. I think it's a turn off for a customer to not know the price beforehand, and nobody appears to use that service. We would have a way that we democratically decide on a price to set and a percentage that the driver gets, giving drivers the ability to make decisions about how the company is run and ways it can benefit the... Source: over 2 years ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Uber - Uber is a website and mobile app that allows you to get a ride similar to a taxi service from your phone.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Lyft - Lyft is a mobile app that lets you get rides from pace to place for a fee. If you want to be a Lyft driver, you can go to their website and easily sign up to start driving for them. Read more about Lyft.
Zendesk Support - Social Customer Support and Help Desk and Ticketing
Grab - Southeast Asia's leading Ride-Hailing Platform