Software Alternatives, Accelerators & Startups

Malcolm App VS Medium

Compare Malcolm App VS Medium and see what are their differences

Malcolm App logo Malcolm App

Customer self-service made easy

Medium logo Medium

Welcome to Medium, a place to read, write, and interact with the stories that matter most to you.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Medium Landing page
    Landing page //
    2023-07-08

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Medium

Website
medium.com
Pricing URL
-
$ Details
Platforms
-
Release Date
-

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Medium features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

Medium videos

Medium Review - with Tom Vasel

More videos:

  • Review - Starting a blog on Medium.com? Watch this FIRST.
  • Review - ‘Angrezi Medium’ review | Komal Nahta
  • Review - The Medium Review
  • Review - The Medium - Before You Buy
  • Review - I recommend: The Medium (Review)

Category Popularity

0-100% (relative to Malcolm App and Medium)
Customer Support
100 100%
0% 0
Blogging
0 0%
100% 100
Customer Service
100 100%
0% 0
Blogging Platform
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and Medium.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and Medium

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Medium Reviews

25+ Medium Alternative Platforms for Publishing Articles
Medium is an online platform that was created in 2012 by Evan Williams. It is a place for people to share their thoughts and ideas on various topics. Medium has about 100 million monthly visitors, which makes it one of the most popular platforms for publishing articles.
Source: forgefusion.io
10 Best Medium Alternatives for Reading and Publishing
From thе simplicity of Ghost to thе vеrsatility of Substack, thеrе’s a homе for еvеryonе seeking great Medium alternatives. Thеsе altеrnativеs offеr a world of possibilitiеs for rеadеrs and authors alikе. Whеthеr you’rе in sеarch of a uniquе platform to sharе your thoughts or want to read frеsh contеnt, thеsе platforms havе somеthing spеcial to offеr. All in all, we...
9 Best Medium Alternatives for Making Money With Your Writing in 2023
Substack and Medium differ primarily in their monetization methods. Medium pays creators based on reader engagement, while Substack enables writers to monetize directly through paid subscriptions to their newsletters. This business model allows Substack users to build a direct relationship with their readers via their email inboxes, whereas Medium interactions primarily...
How to Choose the Best Blogging Platform in 2021 (Compared)
Medium works much like a social networking site where you can create an account and start publishing your articles. After you sign up, you’ll have a profile address like this: https://medium.com/@yourname. But you cannot use your own domain.
Best CMS Platforms in 2019 [WordPress vs Joomla vs Drupal vs Squarespace vs Wix vs Medium]
Medium is famous as a blogging and content sharing platform. If you want to create a blog or news publishing site, Medium could be one of the best CMS solutions. Not only that, Medium was selected as the top 3rd blogging platform in a survey of the Slant community.
Source: wedevs.com

Social recommendations and mentions

Based on our record, Medium seems to be more popular. It has been mentiond 2268 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

Medium mentions (2268)

  • Show HN: Parsing books for time expressions with Python
    Https://medium.com/@gabrielcodes/parsing-thousands-of-books-for-time-expressions-with-python-b317dd534911 The website and data both have a lot of bugs, but it works for a lot of times, and it was a fun little project :). - Source: Hacker News / about 17 hours ago
  • Ask HN: Who wants to be hired? (July 2024)
    The search engine is still under construction you can try it here: https://cse.google.com/cse?cx=f13dcea58f19d44de#gsc.tab=0 SyriaInfo | https://medium.com/@Syriainfo. - Source: Hacker News / 3 days ago
  • Google has been lying about their search results [video]
    SEO "experts" and scammers are salty. Define a metric and people will game it, how will bots and promoted content be filtered out now? A new set of problems. I am slowly replacing Google with ChatGPT: https://medium.com/@trendguardian/a-new-search-engine-1f91a5c05ebb. - Source: Hacker News / 3 days ago
  • The EU regulates that by 2027, all phones be equipped with replaceable batteries
    The submission title has almost nothing to do with the meat of the announcement. This is a manufacturer of stainless steel battery cases announcing Apple will use them for the battery in the iPhone 16 [0]. > Sunway is a major supplier of stainless steel battery cases. > Apple uses the stainless steel battery case for the first time as a thermal solution > Looking forward to 2025, if all 2H25 new iPhones adopt this... - Source: Hacker News / 3 days ago
  • Polyfill supply chain attack hits 100K+ sites
    Since this is effecting end users of websites directly. So instead of waiting for developer to fix it, this could help you stay protected until then https://medium.com/@wrongsahil/protecting-yourself-from-polyfill-io-malware-as-a-user-7be300ff8b94. - Source: Hacker News / 8 days ago
View more

What are some alternatives?

When comparing Malcolm App and Medium, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Tumblr - A feature rich and free blog hosting platform offering professional and fully customizable templates, bookmarklets, photos, mobile apps, and social network integration.