Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, Medium seems to be more popular. It has been mentiond 2268 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://medium.com/@gabrielcodes/parsing-thousands-of-books-for-time-expressions-with-python-b317dd534911 The website and data both have a lot of bugs, but it works for a lot of times, and it was a fun little project :). - Source: Hacker News / about 17 hours ago
The search engine is still under construction you can try it here: https://cse.google.com/cse?cx=f13dcea58f19d44de#gsc.tab=0 SyriaInfo | https://medium.com/@Syriainfo. - Source: Hacker News / 3 days ago
SEO "experts" and scammers are salty. Define a metric and people will game it, how will bots and promoted content be filtered out now? A new set of problems. I am slowly replacing Google with ChatGPT: https://medium.com/@trendguardian/a-new-search-engine-1f91a5c05ebb. - Source: Hacker News / 3 days ago
The submission title has almost nothing to do with the meat of the announcement. This is a manufacturer of stainless steel battery cases announcing Apple will use them for the battery in the iPhone 16 [0]. > Sunway is a major supplier of stainless steel battery cases. > Apple uses the stainless steel battery case for the first time as a thermal solution > Looking forward to 2025, if all 2H25 new iPhones adopt this... - Source: Hacker News / 3 days ago
Since this is effecting end users of websites directly. So instead of waiting for developer to fix it, this could help you stay protected until then https://medium.com/@wrongsahil/protecting-yourself-from-polyfill-io-malware-as-a-user-7be300ff8b94. - Source: Hacker News / 8 days ago
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